MS CRM 2011: Plugin not fired on updating Status Reason of Lead

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  Hi,

  Status Reason (disabled field) of Lead is updated from a OOB Workflow.

  On 'Update' of Status Reason as well as 'SetStateDynamicEntity' message name of Lead, a Plugin is written, which will updates its Parent record (say, 'abc'  custom entity having 1:N relationship with Lead).

  Problem is the above stated Plugin is not firing when Status Reason is updated from OOB Workflow.

  Multiple Plugin are registered on Lead ('Update' as well as 'SetStateDynamicEntity').

  Thanks and Regards,

  Arun

  
  Even updating a new custom field on Lead along with Status Raeson via OOB Workflow doesn't trigger Plugin.

  Monday, July 22, 2013 3:06 PM
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  Hi,

  Try to update the field manually to see if the plugin fires. If it was fired it means that plugin works fine. I doubt that you may used a depth check in your plugin. If so, try to remove it or increase the depth to 2 or 3 to see if the workflow fires the plugin. Give this a try and let me know.

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  • Proposed as answer by Payman BiukaghazadehEditor Monday, July 22, 2013 3:19 PM
  • Marked as answer by Payman BiukaghazadehEditor Friday, August 23, 2013 2:21 PM

  Monday, July 22, 2013 3:19 PM

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