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CRM Online - Default Domain Change, how to change the CRM Sign in Name RRS feed

  • Question

  • Hi Everyone,

    I am looking for a little bit of help. Forgive me I have not used CRM before, however, I have been asked the below.

    A customer of mine has the domain xyz.com as there domain but, their 365/CRM was originally set up with abc.onmicrosoft.com

    Now, they log on with firstname.lastname@abc.onmicrosoft,com but, for them to be able to use SSO with their now ADFS name and main domain name xyz.com, what would they need to do?

    Can they migrate the users from their old CRM to the new in Online?

    Thanks,


    Ray :)

    Thursday, April 6, 2017 6:59 AM

All replies

  • Have you tried using Azure AD Connect?

    https://www.microsoft.com/en-us/download/details.aspx?id=47594


    Eric Hula - CRM Administrator

    Wednesday, April 26, 2017 1:28 PM