locked
windows validation in my other acer pc can anyone say that my new pc is genuine i buy it last week? RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {8993C62D-73B4-45A1-A87D-AEE26AA778A4}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8993C62D-73B4-45A1-A87D-AEE26AA778A4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-655807351-1408294599-4140159512</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X3810</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>P01-B1L</Version><SMBIOSVersion major="2" minor="6"/><Date>20091216000000.000000+000</Date></BIOS><HWID>75B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65860</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0912011

    Installation ID: 020533275700516860669112569406630330422875375045137401

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3Q6C9

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 5/9/2011 7:17:03 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EE7

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:18:2011 14:09

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABAABAAIAAAACAAAAAQABAAEAJJR2PoSxhDRGvKIjHgoy5vzCioZogAAeiMhGyg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    121609                  APIC1153

      FACP                                   121609                  FACP1153

      HPET                                    121609                  OEMHPET

      MCFG                                 121609                  OEMMCFG

      SLIC                                      ACRSYS                 ACRPRDCT

      OEMB                                 121609                  OEMB1153

      GSCI                                    121609                  GMCHSCI

      AWMI                                 121609                  OEMB1153

      SSDT                                    DpgPmm                             CpuPm

     

     

    Tuesday, May 10, 2011 9:15 AM

Answers

  • "Jackie1831" wrote in message news:420d8359-cf12-4469-becf-d3c1f9d2cedc...

    how will i do that system restore ?

    how can i change my product key into coa key?

     


    How did you obtain this computer and Do you have a COA on Side of the computerr? Check the Product Key on the COA and if the last 15 digits match this Product Key" 73CQT-WMF7J-3Q6C9"

    Agree with Noel "Your Office install is not genuine".


    Actually I take back what I said about this installation of Windows appearing Genuine - it's not. (thanks for the prod, Jackie)
     
    The Key in use is from a Hewlett-Packard/Compaq machine, NOT an Acer, and is therefore non-genuine.
    The fact that it appears to have activated properly means that an Activation Exploit (or Loader) is present.
     
    This makes it all the more important for the OP to reformat/reinstall the OS using the manufacturer's recovery disks.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 10, 2011 10:40 AM
    Moderator
  • "jesthon13" wrote in message news:e94a7937-951f-4465-970e-5a429085b8b0...

    windows 7 home premium so if i change the key? can i activated it throw internet?

     

    ok thanks a lot noel


    You may need to use telephone activation - but try internet first.
     
    Again - I really do recommend using the manufacturer's Recovery disks, rather than keeping on with this install.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 11, 2011 11:09 AM
    Moderator

All replies

  • "jesthon13" wrote in message news:9745b6d6-dc01-40ac-9803-ab030c770e38...

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EE7

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:18:2011 14:09

     

     


    For a change, Windows actually looks genuine!
    However - the machine was obviously in use prior to your stated purchase time - the  0x80072EE7 error arises from being unable to resolve the internet name on 18th April, when validation was attempted.
     
    That being the case, I would suggest that you use the machine's recovery system, or the manufacturer's disks, to do a full System Recovery to ensure that there are no unwanted leftovers from the previous owner.
     
    Your Office install is not genuine - it looks to be a very-commonly pirated copy.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 10, 2011 9:35 AM
    Moderator
  • how will i do that system restore ?

    how can i change my product key into coa key?

     

    Tuesday, May 10, 2011 9:48 AM
  • can i use and upgrade key for ultimate in this?

     

    Tuesday, May 10, 2011 9:53 AM
  • "jesthon13" wrote in message news:2081b601-9f67-4a12-a7cc-7b5d9855902c...

    how will i do that system restore ?

    how can i change my product key into coa key?

     


    It's NOT a System Restore - it's a System Recovery!! they are very different things. (System Restore preserves your data - System Recovery destroys it). Read the manual for your machine - either the one that came with it, or the one you can download from Acer.
     
    You do NOT normally need to change the Key at all - you should never need to, but it's a good idea to make a copy of the COA Key and store it in a safe place (NOT in the computer!) for emergencies, in case the sticker gets worn or torn.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 10, 2011 10:06 AM
    Moderator
  • how will i do that system restore ?

    how can i change my product key into coa key?

     


    How did you obtain this computer and Do you have a COA on Side of the computerr? Check the Product Key on the COA and if the last 15 digits match this Product Key" 73CQT-WMF7J-3Q6C9"

    Agree with Noel "Your Office install is not genuine".

    Tuesday, May 10, 2011 10:29 AM
  • "Jackie1831" wrote in message news:420d8359-cf12-4469-becf-d3c1f9d2cedc...

    how will i do that system restore ?

    how can i change my product key into coa key?

     


    How did you obtain this computer and Do you have a COA on Side of the computerr? Check the Product Key on the COA and if the last 15 digits match this Product Key" 73CQT-WMF7J-3Q6C9"

    Agree with Noel "Your Office install is not genuine".


    Actually I take back what I said about this installation of Windows appearing Genuine - it's not. (thanks for the prod, Jackie)
     
    The Key in use is from a Hewlett-Packard/Compaq machine, NOT an Acer, and is therefore non-genuine.
    The fact that it appears to have activated properly means that an Activation Exploit (or Loader) is present.
     
    This makes it all the more important for the OP to reformat/reinstall the OS using the manufacturer's recovery disks.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 10, 2011 10:40 AM
    Moderator
  • so it is not genuine why?

    they give me a sticker of the key?

     

     

    im planing to buy a retail window 7 in our store how can i determine that the key is not a pirate key windows 7 home premium?

     

     

    Wednesday, May 11, 2011 9:37 AM
  • i have an coa key in my hp laptop can i use it?

     

    Wednesday, May 11, 2011 9:39 AM
  • "jesthon13" wrote in message news:72788ce3-3fc4-44bd-87aa-2aa909c756ff...

    i have an coa key in my hp laptop can i use it?

     


    For which version and edition of Windows is the Acer licensed, according to the COA sticker ON THE ACER.?
    If it says Windows 7 Home Premium, then you can use the Key from that for this installation. - however, your installation being counterfeit almost certainly means that there's a hack installed to get it to appear genuine. This means that your computer cannot be guaranteed not to contain things you'd really not want.
    You should reformat/reinstall from the manufacturer's (ACER) Recovery disks.
     
     
    You CANNOT use the Key from any other computer - if only because you will cause that computer to become non-genuine eventually. You will also be in breach of the licensing terms.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 11, 2011 10:19 AM
    Moderator
  • windows 7 home premium so if i change the key? can i activated it throw internet?

     

    ok thanks a lot noel

    Wednesday, May 11, 2011 10:51 AM
  • "jesthon13" wrote in message news:e94a7937-951f-4465-970e-5a429085b8b0...

    windows 7 home premium so if i change the key? can i activated it throw internet?

     

    ok thanks a lot noel


    You may need to use telephone activation - but try internet first.
     
    Again - I really do recommend using the manufacturer's Recovery disks, rather than keeping on with this install.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 11, 2011 11:09 AM
    Moderator