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CRM 2015 upgrade to 2016 CRM on premisis - opportunities issues RRS feed

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    Hi guys.

    After upgrading CRM from 2015 to 2016 (on premisis) we have people (in sales CRM groups) complaining that they can no longer make new opportunites.
    If I add problematic user to sysadmin group this problem is being solved.
    Any known issue that upgrade corrupts something with permissions and opportunities.
    with best regards

    bostjanc

    Friday, December 2, 2016 8:48 AM

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    Based on this error I can assume that users (based on their security roles) do not have rights to read Products (Principal user (Id=422d6151-87b8-e611-80c8-005056a82d45, type=8) is missing prvReadProduct privilege). Give users that privilege and you will be 1 step closer to resolving your issue. Good luck.

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    Friday, December 2, 2016 2:08 PM
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    Hello,

    I've done mentioned upgrade for one of my customers and everything went fine for them. What kind of issue your users experience?

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    Friday, December 2, 2016 8:50 AM
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    Thank you for your reply.
    We have done two things.

    Upgraded CRM 2015 -> CRM 2016

    and configured CRM IFD

    The users get this error:

    When they try to create new opportunity.
    If I put that user to sysadmin group it does not have that kind of problems

    bostjanc

    Friday, December 2, 2016 9:12 AM
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    Can you please click Download Log File and put content of downloaded file here?

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    Friday, December 2, 2016 9:28 AM
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    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Principal user (Id=422d6151-87b8-e611-80c8-005056a82d45, type=8) is missing prvReadProduct privilege (Id=60d420ca-7a88-4c0d-8286-c425b527fa98)Detail:
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220960</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
      <Message>Principal user (Id=422d6151-87b8-e611-80c8-005056a82d45, type=8) is missing prvReadProduct privilege (Id=60d420ca-7a88-4c0d-8286-c425b527fa98)</Message>
      <Timestamp>2016-12-02T13:23:33.8544816Z</Timestamp>
      <InnerFault i:nil="true" />
      <TraceText i:nil="true" />
    </OrganizationServiceFault>

    bostjanc

    Friday, December 2, 2016 1:50 PM
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    Based on this error I can assume that users (based on their security roles) do not have rights to read Products (Principal user (Id=422d6151-87b8-e611-80c8-005056a82d45, type=8) is missing prvReadProduct privilege). Give users that privilege and you will be 1 step closer to resolving your issue. Good luck.

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    Friday, December 2, 2016 2:08 PM
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    Thanks, after adding this permission, it started to work.

    Do you perhaps know why all off sudden this started to be a problem?

    With best regards

    bostjanc

    Friday, December 2, 2016 2:10 PM
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    Unfortunately I have no idea. I believe that those privileges are required with some core sales functionality.

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    Friday, December 2, 2016 2:19 PM
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