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(daNYdon) Validation of Windows XP RRS feed

  • Question

  • I have a question.  I purchased my Windows XP Media Center Edition last year in 06.  It works perfectly without problems.  I have recently tried to order the new Windows Vista Premium Edition and it states that it cannot validate my COA.  Why is that?  Does that mean that my computer is faulty?
    Tuesday, March 13, 2007 3:29 AM

Answers

  • Danydon326,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, March 14, 2007 12:38 AM
  • Hi daNYdon

    You say above "it states that it cannot validate my COA". Would you tell us how "it" is Validating your CoA and what "it" is (Are you ordering from a website?, What website?, are you entering information from your CoA?, What information?)

    From your very brief description, this doesn't sound like a Windows Genuine Advantage issue, but just in case, download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, click Copy, then paste the report into a response message in this thread.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Wednesday, March 14, 2007 12:48 AM

All replies

  • Danydon326,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, March 14, 2007 12:38 AM
  • Hi daNYdon

    You say above "it states that it cannot validate my COA". Would you tell us how "it" is Validating your CoA and what "it" is (Are you ordering from a website?, What website?, are you entering information from your CoA?, What information?)

    From your very brief description, this doesn't sound like a Windows Genuine Advantage issue, but just in case, download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, click Copy, then paste the report into a response message in this thread.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Wednesday, March 14, 2007 12:48 AM