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how to unblock Volume License Keys (VLK)?

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My laptop shows that the Microsoft Software is not genuine.

I followed the procedure and it shows that the Volume License Keys is blocked.

Is this for Office or WINDOWS?

I also have the product Identifier card from HP, so would it help me to validate it?

Wednesday, June 23, 2010 1:57 PM

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In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.

After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post. Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

Thank you!
Carey Frisch
- Marked as answer by Darin Smith MS Friday, June 25, 2010 8:29 PM
Wednesday, June 23, 2010 2:10 PM

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In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.

After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post. Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

Thank you!
Carey Frisch
- Marked as answer by Darin Smith MS Friday, June 25, 2010 8:29 PM
Wednesday, June 23, 2010 2:10 PM

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Hello rsh1307,

In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" to download and start the Utility. When asked, click the "Continue" button. When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

You wrote, "I also have the product Identifier card from HP..."

Does that mean that you have a card with a Certificate of Authenticity (CoA) on it? If so, what is the product listed on the CoA on the card, and is HP or HPQ printed below the product name? (Don't post the product key.)

Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

Wednesday, June 23, 2010 2:11 PM
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Hi rsh1307,

If you have a computer installed with a blocked volumn license key and you are part of an organization, please contact your organizaton's administrator. If there is a Certificate of Authenticity with a 25-character product key on it and a matching edition, use the Change Product Key tool. Otherwise, you can buy a Get Genuine Kit. You may also want to consider talking to Microsoft at 1-800-RULEGIT.
- Proposed as answer by motherboardlove Wednesday, June 23, 2010 4:56 PM
- Unproposed as answer by Carey FrischMVP, Editor Wednesday, June 23, 2010 8:19 PM
Wednesday, June 23, 2010 4:55 PM
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No reply from original poster.

Issue is assumed to be resolved
Darin MS
- Proposed as answer by Ekayusrusamsi Thursday, December 2, 2010 5:20 AM
Friday, June 25, 2010 8:29 PM
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-WRKJB-YKRFQ-XVK98
Windows Product Key Hash: p3JYo49I4HFumf8jBg8no8xdXJY=
Windows Product ID: 55274-648-8637434-23181
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {D49A4DC1-1945-49D6-8063-7B407183CCE6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 3
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D49A4DC1-1945-49D6-8063-7B407183CCE6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XVK98</PKey><PID>55274-648-8637434-23181</PID><PIDType>1</PIDType><SID>S-1-5-21-1960408961-1801674531-1172715705</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L200</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>2.0 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080121000000.000000+000</Date></BIOS><HWID>6FE53E07018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65826</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 654A:Semp Toshiba Informatica Ltda|654A:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

No reply from original poster.

Issue is assumed to be resolved

Darin MS

Thursday, December 2, 2010 5:35 AM
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@Ekayusrusamsi

Please repost your report in your OWN, NEW thread - but briefly, both Office and Windows are non-genuine
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, December 2, 2010 7:01 AM

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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-WRKJB-YKRFQ-XVK98
Windows Product Key Hash: p3JYo49I4HFumf8jBg8no8xdXJY=
Windows Product ID: 55274-648-8637434-23965
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {53656751-52B0-4FFB-85AA-5FDB2A99797E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 3
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox 3.1 Beta 3\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{53656751-52B0-4FFB-85AA-5FDB2A99797E}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XVK98</PKey><PID>55274-648-8637434-23965</PID><PIDType>1</PIDType><SID>S-1-5-21-1957994488-746137067-839522115</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4315 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.15 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080515000000.000000+000</Date></BIOS><HWID>9D3C32370184205B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57217</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65056</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17CE0:Acer Incorporated|6A39:HITACHI, Ltd|6A39:HITACHI, Ltd|6A39:HITACHI, Ltd
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

Sunday, December 5, 2010 7:54 AM
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"vickha" wrote in message news:e9d1a2bd-7766-4091-b415-ceb8ea603547...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-WRKJB-YKRFQ-XVK98
Windows Product Key Hash: p3JYo49I4HFumf8jBg8no8xdXJY=
Windows Product ID: 55274-648-8637434-23965
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro

Yes it's a blocked key - now follow the forum guidelines and post your report in YOUR OWN, NEW thread.

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Sunday, December 5, 2010 3:15 PM

Moderator

Answered by:

how to unblock Volume License Keys (VLK)?

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