locked
Email Activity and Outlook Plugin in CRM 4: do they talk each others? RRS feed

  • Question

  • Hi All,

    I'm trying to understand if Outlook pluging can solve some of my issues...

    If I define some email templates in CRM, can I use the same email templates in my outlook? if not, is there any customization/custom development that could make this happen?

    thanks all

    Vit

    Friday, August 27, 2010 3:36 AM

Answers

  • CRM templates and outlook templates are very different. I don't think you could develop around this but others may have a solution. You may be able to solve the issue by considering Word templates for emails.

    Leon Tribe


    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    Friday, August 27, 2010 3:43 AM
  • It's totally differ thing all together. You have to work with Outlook templates. you can't associate it with CRM Templates.
    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    Friday, August 27, 2010 7:21 AM

All replies

  • CRM templates and outlook templates are very different. I don't think you could develop around this but others may have a solution. You may be able to solve the issue by considering Word templates for emails.

    Leon Tribe


    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    Friday, August 27, 2010 3:43 AM
  • It's totally differ thing all together. You have to work with Outlook templates. you can't associate it with CRM Templates.
    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    Friday, August 27, 2010 7:21 AM
  • I know that they are 2 different things... I was wondering if it was a way to make them share the same template....

     

    Friday, August 27, 2010 9:49 AM