Windows Live One Care RRS feed

  • Question


    Ok I went to best buy and bought this product so i can put it on my two laptops and my home pc. i go to install it and it dosent work . It aske me when it is downloaded if i have a windows live id i click yes and enter my name(email) and password and it says I have the wrong. email or password. At the same time i have another window oppened and i have my id and signed into it. Now whay cant i finish installing it?
    Wednesday, August 20, 2008 2:32 AM


  • The OneCare activation dialog has a particularly stupid issue in that it does not accept valid passwords that are longer than 8 characters. Change your password at http://account.live.com to be shorter than 8 characters. Activate the subscription and activate the other 2 computers to associate them to the subscription (same LiveID for all 3 computers) and then feel free to change your password back.

    Let us know if that resolves it.



    Wednesday, August 20, 2008 12:03 PM