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Blue Screen of Death flash results in a de-activated Windows? RRS feed

  • Question

  • NOTICE: Lenghty post!

    I put my computer to sleep a couple of days ago, and noticed that I got an error message stating that Windows failed to start. Subsequently, I started it in Safe Mode, but instead the machine instead gave me a flash of the Blue Screen of Death that occured so quickly, I was unable to see what may have caused it, and it returned me to the "Windows failed to start" screen.

    I tried again, only with the Last known good Configuration this time, and experienced the same result. So, I tossed in the Vista disc, had it repair the possible problem, and I was greeted with a background-less Desktop, with "Windows Vista build 6002, This copy of Windows is not valid" in the lower-right corner.

    Then i punched in my key, and got: Error Code 0xC004F063. BIOS is missing a required license.

    After determining that my BIOS was fine, and not needing an update, I re-installed Windows, and it took my key and installed just fine, however, when i got to the Desktop, it asked for the key again.

    So i punched the key in again, and got: Error Code 0xC004E003, Licensing Service has reported that Licensing Service has failed.

    Some time later, i ran the MGA Diagnostic (after reading the "...License Service has Stopped" sticky at the top of the page, I was unable to find the Online Verification Code to see if it matched), and here I am.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {7926E956-9F50-4905-93B0-C84B3449DF77}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7926E956-9F50-4905-93B0-C84B3449DF77}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3984317480-2328709737-4181926917</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>FQ582AA-ABA SR5710F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.31 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080821000000.000000+000</Date></BIOS><HWID>EB333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6001.0000-3402010
    Installation ID: 016782734853190844095393822460792466823836468281791523
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Initial grace period
    Time remaining: 41700 minute(s) (28 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAeqiUiCLy4qmwS5IAOOlYn/L0yIRoPqxWtT7I9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC


     

    Monday, December 6, 2010 10:09 AM

Answers

  • "Ex-Ranza" wrote in message news:e455b090-510b-41e4-bd2e-b5cf87771e73...

    I followed your instructions to the letter, and was prompted to enter my product key after the first restart. I did this, but got:

    "Error Code 0xC004E003, Licensing Service has reported that License Evaluation has failed" again. Here are the results of the following MGADiag.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP


    What key did you enter? do NOT use one found by programs such as Belarc, or Magical Jelly-bean, as it's exactly that Key that has the problem. You need to use the one printed on your COA sticker. If you are trying to enter one with the characters highlighted above, then it's the one for the SLP key, not the COA key.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 7, 2010 12:19 AM
    Monday, December 6, 2010 11:29 PM
    Moderator
  • A lengthy strip-search of the original case lead me to the sticker with my product key, that i managed to miss before the fact. I tossed that in there, and Activation was successful. No more WinkeyFinder for me!

     

    Thanks for all your help!

    • Marked as answer by Darin Smith MS Tuesday, December 7, 2010 12:19 AM
    Monday, December 6, 2010 11:45 PM

All replies

  • "Ex-Ranza" wrote in message news:97d19aa4-24c6-47e0-9b5f-07763dd5ff81...

    Some time later, i ran the MGA Diagnostic (after reading the "...License Service has Stopped" sticky at the top of the page, I was unable to find the Online Verification Code to see if it matched), and here I am.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003

     


    Thanks for the details!
    I can see no problem with your report - everything looks as it should, apart from the fact that the OEM_SLP key is not self-activating the way it should.
    From this I infer that the Licensing Store is broken in some way - so that's the first thing to try.
    Please follow the below steps to recreate the Licensing Store and its data.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'  <-Very Important
    5) Type: net stop slsvc   (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.
     
     
     
    once complete, reboot and run another MGADiag report, and post the result.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 6, 2010 10:51 AM
    Moderator
  • I followed your instructions to the letter, and was prompted to enter my product key after the first restart. I did this, but got:

    "Error Code 0xC004E003, Licensing Service has reported that License Evaluation has failed" again. Here are the results of the following MGADiag.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {7926E956-9F50-4905-93B0-C84B3449DF77}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7926E956-9F50-4905-93B0-C84B3449DF77}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3984317480-2328709737-4181926917</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>FQ582AA-ABA SR5710F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.31 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080821000000.000000+000</Date></BIOS><HWID>EB333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6001.0000-3402010
    Installation ID: 016782734853190844095393822460792466823836468281791523
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Initial grace period
    Time remaining: 41040 minute(s) (28 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAeqiUiCLy4qmwS5IAOOlYn/L0yIRoPqxWtT7I9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC

     

    Monday, December 6, 2010 8:56 PM
  • "Ex-Ranza" wrote in message news:e455b090-510b-41e4-bd2e-b5cf87771e73...

    I followed your instructions to the letter, and was prompted to enter my product key after the first restart. I did this, but got:

    "Error Code 0xC004E003, Licensing Service has reported that License Evaluation has failed" again. Here are the results of the following MGADiag.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP


    What key did you enter? do NOT use one found by programs such as Belarc, or Magical Jelly-bean, as it's exactly that Key that has the problem. You need to use the one printed on your COA sticker. If you are trying to enter one with the characters highlighted above, then it's the one for the SLP key, not the COA key.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 7, 2010 12:19 AM
    Monday, December 6, 2010 11:29 PM
    Moderator
  • A lengthy strip-search of the original case lead me to the sticker with my product key, that i managed to miss before the fact. I tossed that in there, and Activation was successful. No more WinkeyFinder for me!

     

    Thanks for all your help!

    • Marked as answer by Darin Smith MS Tuesday, December 7, 2010 12:19 AM
    Monday, December 6, 2010 11:45 PM
  • "Ex-Ranza" wrote in message news:9832c481-5820-4e6 7-b82f-d4f029fdf3a2...

    A lengthy strip-search of the original case lead me to the sticker with my product key, that i managed to miss before the fact. I tossed that in there, and Activation was successful. No more WinkeyFinder for me!

     

    Thanks for all your help!


    Glad to hear it - no problem :)
    Good Luck!
    For future reference, Belarc Advisor does a better job of finding Keys in installed systems than WinKeyFinder does - www.belarc.com
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 6, 2010 11:58 PM
    Moderator