I keep getting a notice saying that it cannot install Office Genuine Advantage. When I tried to validate through the website it said it was not a valid copy (I purchased it through hp with my computer). I ran the diagnostic on it and this is
what I get but still cannot validate online and still keep getting the notices that I need to validate it.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-9KYPT-KG9R3-MYC6J
Windows Product Key Hash: BPTPsed3h8VeNKa0lAfhkDTKGDg=
Windows Product ID: 76487-OEM-2255052-97139
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {CBE7257F-A6DB-44F6-A803-3BADE9CA59E6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 104 Unknown PID
Microsoft Office Basic Edition 2003 - 119 Cryptographics Error
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CBE7257F-A6DB-44F6-A803-3BADE9CA59E6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MYC6J</PKey><PID>76487-OEM-2255052-97139</PID><PIDType>3</PIDType><SID>S-1-5-21-2943577683-1770961230-948214891</SID><SYSTEM><Manufacturer>Compaq
Presario 061</Manufacturer><Model>PU027AV-ABA SR1010Z NA550</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.04</Version><SMBIOSVersion major="2" minor="3"/><Date>20041029000000.000000+000</Date></BIOS><HWID>CD0D3DD70184405D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model>Presario</model></SBID><OEM/><GANotification><File
Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>119</LegitResult><Name>Microsoft
Office Basic Edition 2003</Name><Ver>11</Ver><Val>B83020A57F9AF14</Val><Hash>DZc0qIPmupYQ7IXewY4nEc28xns=</Hash><Pid>73102-OEM-5690663-47846</Pid><PidType>6</PidType></Product><Product
GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>104</LegitResult><Name></Name><Ver>11</Ver><PidType>0</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App
Id="18" Version="11" Result="104"/><App Id="19" Version="11" Result="104"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: E06B:Compaq Computer Corporation|1085F:Compaq Computer Corporation|E10C:Compaq Computer Corporation|108FC:Compaq Computer Corporation|108FC:Compaq Computer Corporation|E10C:Hewlett-Packard Company|1D9F0:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
