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Relationship of Marketing List and Phone Call RRS feed

  • Question

  • Hi everyone,

    It seems that the CRM has no default relationship between Marketing List and Phone Call. Is it possible to create a custom relationship between the two so I can have an EntityReference for Marketing List from the Phone Call? Or is there any way to connect those two entities? Thanks!

    Wednesday, December 21, 2016 6:33 AM

All replies

  • Yes you can create relationship between marketing list and phone call. You can create 1:N or N:1 based on your requirement.

    Regards Faisal

    Wednesday, December 21, 2016 9:41 AM
  • Thanks sir! follow up question, on what way can I use that relationship in a plugin?
    Thursday, December 22, 2016 1:36 AM
  • Whenever your create a relationship between two entities, a attribute is created in child entity which always get populated by the ID of parent record. In a plugin you can either relate or disassociate records. If a child record is created from parent then the child record will always have a GUID of parent.

    Regards Faisal

    Friday, December 23, 2016 11:13 AM