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I am no longer able to download Windows Updates as it now tells me my version of Windows XP is no longer Valid? RRS feed

  • Question

  • HI I am an IT Professional and am working on a PC running Windows XP Pro sp3. I was able to access Windows Update and apply updates to this machine a little over a week ago on 12/30.2013. Today, 1/7/2014, i am no longer able to download updates as it is now telling me that my Volume license of Windows is now Invalid. Below is the output from the Microsoft Genuine Advantage Diagnostic Tool showing that my Volume license validation status is an Invalid Product Key:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RTMVC-TJ3PW-6X3P3
    Windows Product Key Hash: uZ8mUYNgWja8luBrhMorIBUH76I=
    Windows Product ID: 55274-640-2072854-23054
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {DECE97AA-EF39-41F2-927E-A7BAACB845E9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    <place w:st="on">Vista</place> WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DECE97AA-EF39-41F2-927E-A7BAACB845E9}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6X3P3</PKey><PID>55274-640-2072854-23054</PID><PIDType>1</PIDType><SID>S-1-5-21-602162358-1482476501-682003330</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>-[6218MC1]-</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>IBM BIOS Version 1.37 -[B1e137AUSS11377]-</Version><SMBIOSVersion major="2" minor="33"/><Date>20060512000000.000000+000</Date></BIOS><HWID>2CCE3F1F0184E076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5E52049C14D5D00</Val><Hash>YTW/FgS69o/nVNqCFzgXegjsJ9o=</Hash><Pid>73931-640-0204834-57481</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 12ADD:IBM
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Why am I now being told that my Version of Windows XP is an Invalid Product Key?

    Thanks,

    Wednesday, January 8, 2014 3:30 PM

Answers

  • The Product Key here was never issued by Microsoft - and was generated by a hacker's KeyGen utility

    Does your machine have a COA sticker on the case? For which version and edition od Windows is it valid?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, January 10, 2014 4:55 PM
    Moderator

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