Windows 7 not genunie (bulid 7600)

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  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426

  Tampered Service: sppsvc

  Click the Start Orb & type cmd.exe into the search menu.

  Right click it and Run as adminstrator.

  Type the following command: sfc /scannow & hit enter.

  Wait for the process to finish, when it's done reboot the system.

   

  Click the Start Orb again this time type in Services.msc into the search menu.

  Click the icon that looks like a cog wheel & maximize the active window.

  Scroll down to you find to you find Software Protection. Right click it and click properties.

  Make sure the Startup Type is set to Automatic (Delayed Start) & click the apply button.

  Reboot the system once more then try & Validate Online to become genuine again.

  Tuesday, June 28, 2011 9:19 AM
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  "beranim" wrote in message news:97f923fd-812d-41a8-96ea-6cea7784847f...

  Hi,

  attempted to use my pc this norning (UK) and had a message appearing on the desktop that the pre installed windows 7 was not genuine. This is a well know brand (Packard Bell) and  purchased through a national chain here in the UK.

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0001000000000000
  Event Time Stamp: 6:28:2011 09:47
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppsvc

  Many thanks in anticipation

  Alan

   

  
  

  Your problem is that (probably) the Software Protection Service is not running.....
   
  Click on Start
  in the Search box, type
  SERVICES.MSC
  and hit the Enter key - accept the UAC prompt if you get one.
  Look in the console for the Software Protection service, right-click on it and select Properties.
  make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
   
  Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
  Post back with your results, and a new MGADiag report.
  

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, June 28, 2011 10:11 AM

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  I cheked the porpertyues for the Software Protection Service and it is showing Automated(Delayed State), but is not started.

  I tired to retsart from the same dialogue box (i.e. use the 'start' button and it failed with error 2: The system cannot fiind the specified file.

  I have since tried starting directly through te command prompt using net start sppsvc, but this also fails with the same error (not unepcetedly).

  Here is another MGADiag report as it stands at this moment.

  NOTE: I still have not attemptd a reboot, as the machine is operational - and I worry that it wont restart at all!!!!!

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {CBF57700-4FA9-4275-916A-7976809767AF}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.100618-1621
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: D:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{CBF57700-4FA9-4275-916A-7976809767AF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-860982889-626927112-2967376064</SID><SYSTEM><Manufacturer>Packard Bell</Manufacturer><Model>ipower G5800</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A3        </Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>90BA3607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0001000000000000
  Event Time Stamp: 6:28:2011 20:48
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppsvc
  
  
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAln1I8qg3ioWuCbit2jRMDtCFdlY=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            ACRSYS        APIC1139
    FACP            ACRSYS        FACP1139
    HPET            ACRSYS        OEMHPET
    MCFG            ACRSYS        OEMMCFG
    SLIC            ACRSYS        ACRPRDCT
    OEMB            ACRSYS        OEMB1139
    ASF!            LEGEND        I865PASF
    AWMI            ACRSYS        OEMB1139
    SSDT            DpgPmm        CpuPm
  
  
  
  

  ---

  beranim

  Tuesday, June 28, 2011 9:50 PM
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  "beranim" wrote in message news:44541754-270a-42bb-8d1b-39e0cb1743c9...

  I cheked the porpertyues for the Software Protection Service and it is showing Automated(Delayed State), but is not started.

  I tired to retsart from the same dialogue box (i.e. use the 'start' button and it failed with error 2: The system cannot fiind the specified file.

  I have since tried starting directly through te command prompt using net start sppsvc, but this also fails with the same error (not unepcetedly).

  Here is another MGADiag report as it stands at this moment.

  NOTE: I still have not attemptd a reboot, as the machine is operational - and I worry that it wont restart at all!!!!!

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HealthStatus Bitmask Output:
  Tampered Service: sppsvc
  
  
  

  I wouldn't worry too much about a reboot - the theory is that the system will continue to work, albeit with a certain amount of restrictions on usage (Media Player, MSE, and a few other things) but that it should continue to function much as normal.

   

  Please run the following commands from an Elevated Command Prompt.

  sc qc sppsvc
  sc queryex sppsvc
  sc qprivs sppsvc
  sc qsidtype sppsvc
  sc sdshow sppsvc
   
  copy and paste the results into your response, hopefully it'll give us something to work with.....

   

    The only reasons (that I know of) for getting the "System Error 2 The system cannot find the file specified." error is either:

   

  a) The file(s) are missing. (i.e. The files are not located in their proper folder)

   

  or

   

  b) The registry entry that tells Windows were to find the file(s) is messed up in some way. (i.e. Windows doesn't know what folder to look in or is being told to look in the wrong folder)

   

  
  
   --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Tuesday, July 5, 2011 8:59 PM

  Wednesday, June 29, 2011 5:48 AM

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  No further reply from the Original Poster.

  Issue is assumed to be resolved.

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  Darin MS

  Tuesday, July 5, 2011 8:59 PM