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Validation mistake? RRS feed

  • Question

  • I have a sticker on the side of my pc tower.  It says Microsoft Certificate of Authenticity and has a bunch of numbers and stuff on it.  I bought my Windows from a reliable source.  Although I'm really not sure about my Microsoft Work Suites, I think my dad got his friend to put it on.  Why is it saying that I don't have a legitimate Windows system?  I have the certificate right on the tower!  It has all the security stuff on it, does this mean someone else is using my number for their computer?
    Saturday, October 14, 2006 11:42 PM

Answers

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Sunday, October 15, 2006 2:06 AM
    Moderator
  • Diagnostic Report (1.5.0555.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Windows Product Key: *****-*****-CMJKM-6CJM3-K42DY
    Windows Product Key Hash: hKFhRlxQ0L9D/GHQxecaIrERYwA=
    Windows Product ID: 55274-646-5321604-23269
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: fa544d2b-0d6c-446d-af1d-439d24649997
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.708.0
    Signed By: Microsoft
    Validation Diagnostic: 63BB5E84-862-80004005
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>fa544d2b-0d6c-446d-af1d-439d24649997</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-K42DY</PKey><PID>55274-646-5321604-23269</PID><PIDType>1</PIDType><SID>S-1-5-21-57989841-789336058-1343024091</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>P4VXASD2+</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>37000104020301020102010100150EA7E9836D7D08C18F922241A28F985F008EC434BAB14B6324D50B9179F1D3BED2C6EE000000000000</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17423</Pid></Product><Product GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Small Business</Name><Ver>10</Ver><Val>8E75DC5EC2FF56A</Val><Hash>UoyJDyl5MC7cAtI20JTmRY2w03A=</Hash><Pid>54188-OEM-1790756-41173</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, October 15, 2006 2:23 AM
  • Hmmm, my Product Key does not match the one shown by the diagnostic tool.  The Product Key I got on my Certification of Authenticity sticker, should these match?
    Sunday, October 15, 2006 2:25 AM
  • You have a pirated copy of Windows installed, yes it should match your sticker (in most cases anyway). Unfortunately, MS don't have a way to convert your installed Volume edition into Retail or OEM, so you'll have to install Windows fresh if you want to use your legal copy. Personally, I think one of the biggest mistakes MS made with XP validation is the fact there's no way to convert an illegal Volume installation into a legal Retail or OEM installation. The good news is that after a fresh installation your system will purr like a kitten.
    Sunday, October 15, 2006 2:46 AM
  • Does it matter what CD I use, just as long as I have my product key?  Or is each product key married to a CD?
    Sunday, October 15, 2006 2:58 AM
  • ziox:

     

    If you own an XP Professional Product Key, you can use hte tool at www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx to resolve your Windows issue. However, I recommend doing a full clean re-installation of your Office Suite as its non-genuine, before any further issues appear..

     

    -phil

    Monday, October 16, 2006 4:06 AM