How to understand reference number for administrators or support RRS feed

  • Question

  • Hi,

    On one of our production instance that is CRM 2013 Online we are getting following error in ajax call's (POST) error handler (XHR.responseText):

    "error": {
    "code": "-2147220970", "message": {
    "lang": "en-US", "value": "System.TypeLoadException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #0EBC6CBF"

    The code in question is working fine on our 2013 on-premise development instance with SP1 UR2 installed. I also checked the version number and both Online production isntance and On-premise development instance are set to version.

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    Friday, March 20, 2015 2:50 PM