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Internet explorer 11 gives error "A problem the program to stop working properly.Please close the program" on accessing microsoft dynamics 2011 site(on premise deployment and lastest rollup is 11) in windows 7 RRS feed

  • Question

  • Can anyone help me out in this issue.My customer facing this issue randomly during working on CRM app.Right now user environment is windows 7 and IE11.

    Latest roll up update installed for crm 2011 is roll up 11


    Tuesday, May 26, 2015 1:41 PM

All replies

  • CRM v2011 has several fixes for IE in rollups later than 11.  I would suggest that you patch to the most recent rollup and see if that resolves the issue.

    Good luck!

    Tuesday, May 26, 2015 6:58 PM
  • I would make sure to add the CRM URL to the trusted sites. I would also add the CRM URL to the compatibility URL list in Internet explorer. 
    Wednesday, May 27, 2015 4:34 AM