Windows Vista Product key validation RRS feed

  • Question

  • Hi,

    I bought an Acer 5620Z series laptop from Circuit City about two weeks ago with a pre-installed windows vista and the product key label attached under the machine. When I started using it I was asked to enter the product key to validate the Microsoft system. Anytime I enter it I get an error message that the key is invalid and a pop-up message comes up that "Although you are not required to enter your product key now, we recommend you do so for ease of validating your Microsoft Office License"; and the a second message also comes up that "You may run your 2007 Microsoft Office system 24 times before you are required to enter a product key". The system then asks me if I want to enter a product key then I click "no" before I am able to use the system.

    In this case what do I do to validate my Microsoft license in the Windows Vista Home Premium?


    Friday, August 8, 2008 8:17 PM


  • Hello Harrybwf,

      Windows Vista and Office are two different programs. The program that is asking for the Product Key is Office. 

      Computer manufacturers (including Acer) often include a trial version of Microsoft Office, in the computers that they sell.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely that Office's trial period has ended and to continue using Office, you'll need to purchase the full version Office.

    The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office.  Please review the following:

    How to determine whether you have a trial edition of a 2007 Office suite or program installed:

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

    How to buy the 2007 Microsoft Office suites:

    How to Buy Office Home and Student 2007 Edition:

    Thank you,
    Darin Smith
    WGA Forum Manager

    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Friday, August 8, 2008 8:58 PM