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trouble pulling up certain websites RRS feed

  • Question

  • I recently downloaded the free trial of One Care.  The other users on my computer cannot go to certain websites, including this one, or view certain material, such as pictures that go with news stories, or download things such as Java updates or Adobe updates.  My husband cannot even use our online banking website.  What can we do.

    Monday, October 27, 2008 8:19 PM

Answers

  • Windows Live OneCare does not block specific web sites. If you can reach any web sites at all, then OneCare has allowed the browser to access the network. You may have not removed your prior security program, so a conflict may be causing your problem.

    If you are unable to resolve the problem by completely removing your previous security software, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Friday, October 31, 2008 3:19 PM
    Moderator

All replies

  • What does it say when they try too go too the sites?

     

    Monday, October 27, 2008 9:42 PM
  • Windows Live OneCare does not block specific web sites. If you can reach any web sites at all, then OneCare has allowed the browser to access the network. You may have not removed your prior security program, so a conflict may be causing your problem.

    If you are unable to resolve the problem by completely removing your previous security software, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Friday, October 31, 2008 3:19 PM
    Moderator