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Error Installing CRM Client for Outlook 2010 - Win32 Error : 1060 RRS feed

  • Question

  • Having issues installing CRM package 64-bit to Windows 7 Professional setup. Started with upgrade to Office 2013, which failed. Rolled back to Office 2010 and tried to install this package:

    http://www.microsoft.com/en-us/download/details.aspx?id=27821

    The package will not complete the installation, here is the installation log. 

    Thank you in advance for any advice or help!!!

    12:15:01|   Info| === Setup bootstrap logging started 9/3/2013 12:15:01 PM ===
    12:15:01|   Info| Bootstrap version: 5.0.9690.2838.
    12:15:01|   Info| User: kkober.
    12:15:01|   Info| Invoked with command line: "C:\Program Files (x86)\Microsoft Dynamics CRM\Client\SetupClient.exe" /ALLOWRUN
    12:15:01|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Program Files (x86)\Microsoft Dynamics CRM\Client
    12:15:01|  Error| Setup cannot proceed because no bootstrap DLL is present in . (bootstrapWrapper.h:CBootstrapLibrary::Locate:330).
    12:15:01|  Error| Setup cannot proceed because  cannot be found or is incorrect. (clientbootstrapwrapper.cpp:CClientBootstrapLibrary::Load:46).
    12:15:01|   Info| Loading bootstrap library C:\Program Files (x86)\Microsoft Dynamics CRM\Client\ClientSetup.dll
    12:15:02|   Info| Microsoft Dynamics CRM for Outlook is already installed.
    12:15:30|   Info| Are you sure you want to remove Microsoft Dynamics CRM for Outlook from this computer?, Question, Yes|No
    12:15:30|   Info| InputResult: Yes
    12:19:13|   Info| === Setup bootstrap logging ended 9/3/2013 12:19:13 PM ===

    12:15:30|   Info| Bootstrap version: 5.0.9690.2838.
    12:15:30|   Info| User: kkober.
    12:15:30|   Info| Initializing COM.
    12:15:30|   Info| Initialized COM.
    12:15:30|   Info| Disk Space Available: 1536.00MB
    12:15:31|   Info| Current OS Version: 6.1.7601
    12:15:31|   Info|   ServicePack: Service Pack 1
    12:15:31|   Info|   System Type: Workstation
    12:15:31|   Info|   Suite Mask: 0x0100
    12:15:31|   Info| Getting MUI language id from registry Key.
    12:15:31|   Info| Get existing MUI language id (1033) from registry Key successfully.
    12:15:32|   Info| Using the following Language Pack msi - C:\Windows\Installer\824f4.msi
    12:15:32|   Info| GetSIDOfLoggedOnUser: Starting
    12:15:32|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
    12:15:32|   Info| GetSIDOfLoggedOnUser: return code = 1314
    12:15:32|   Info| Initializing COM.
    12:15:32|   Info| Initialized COM.
    12:15:32|   Info| Installing Language Pack
    12:16:34|   Info| Install Microsoft Dynamics CRM for Outlook MUI language pack successfully
    12:16:34|   Info| Installation of Language Pack has completed. Exit code: 0. Result: Version installed: 
    12:16:34|   Info| Adding current MUI language id to registry Key.
    12:16:36|   Info| Installing Microsoft Dynamics CRM for Outlook
    12:16:36|   Info| Launching external process:
    12:16:36|   Info|      CmdLine:  <msiexec /x "C:\Windows\Installer\824ef.msi" /q INSTALLLEVEL="3" INSTALLTYPE="UNINSTALL" REMOVE="ALL" SOURCEFOLDER="C:\Windows\Installer" TARGETDIR="C:\Program Files (x86)\Microsoft Dynamics CRM" INSTALLDIR="C:\Program Files (x86)\Microsoft Dynamics CRM" /l+ "C:\Users\kkober\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log" LOGFILE="C:\Users\kkober\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log"    ALLOWRUN="1" REBOOT=ReallySuppress NOSELECTION=1>
    12:16:36|   Info|   WorkingDir: <C:\Windows\Installer>
    12:19:13|   Info| Installation of Microsoft Dynamics CRM for Outlook has completed. Exit code: 0. Result: Version installed: 
    12:19:13|   Info| Uninitializing COM.
    12:19:13|   Info| Uninitialized COM.
    12:19:13|   Info| Uninitializing COM.
    12:19:13|   Info| Uninitialized COM.
    12:19:35|   Info| Clean up the BITS downloader.

    ted 9/3/2013 12:19:13 PM ===
    12:19:13|   Info| Bootstrap version: .
    12:19:13|   Info| User: kkober.
    12:19:13|   Info| Uninstall of Microsoft Dynamics CRM for Outlook succeeded.
    12:19:35|   Info| Clean up the BITS downloader.

    12:19:35|   Info| Clean up the BITS downloader.

    12:19:35|   Info| === Setup bootstrap logging ended 9/3/2013 12:19:35 PM ===
    14:28:57|   Info| === Setup bootstrap logging started 9/3/2013 2:28:57 PM ===
    14:28:58|   Info| Bootstrap version: 5.0.9690.1992.
    14:28:58|   Info| User: kkober.
    14:28:58|   Info| Invoked with command line: C:\Windows\MSI\SetupClient.exe
    14:28:58|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Windows\MSI
    14:28:58|   Info| System Memory: 4226138112 Bytes
    14:28:58|   Info| Initializing COM.
    14:28:58|   Info| Initialized COM.
    14:28:58|   Info| No pending reboot detected
    14:28:58|   Info| No reboot required
    14:28:58|   Info| Uninitializing COM.
    14:28:58|   Info| Uninitialized COM.
    14:28:58|   Info| Current OS Version: 6.1.7601
    14:28:58|   Info|   ServicePack: Service Pack 1
    14:28:58|   Info|   System Type: Workstation
    14:28:58|   Info|   Suite Mask: 0x0100
    14:28:58|   Info| Copying installer files to local directory:  
    14:28:58|   Info| Package: C:\Windows\MSI\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{DFB8008D-8BBD-47B0-8735-18EA53F5A387}" TARGETDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{DFB8008D-8BBD-47B0-8735-18EA53F5A387}" ALLOWRUN=1
    14:29:05|   Info| Loading bootstrap library C:\Users\kkober\AppData\Local\Temp\MSCRM_{DFB8008D-8BBD-47B0-8735-18EA53F5A387}\ClientSetup.dll
    14:29:05|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
    14:51:30|   Info| You need to reboot your machine in order to continue setup. It is recommended that you reboot your machine now. If CRM doesn't resume automatically after machine reboot, restart the setup program. Do you want to reboot your machine now?, Question, Yes|No
    14:51:30|   Info| InputResult: Yes
    14:51:30|   Info| Install Crm Client needs a reboot, reboot now.
    14:51:30|   Info| RegSetRunOnce: Rerun script is wscript "C:\Windows\MSI\SpawnCmd.js".
    14:51:30|   Info| RegSetRunOnce: RerunCmdLine is "C:\Windows\MSI\SetupClient.exe"  /rerunafterreboot /installofflinecapability /targetdir "C:\Program Files\Microsoft Dynamics CRM".
    14:51:30|   Info| RegSetRunOnce: Set the rerun setup command ("C:\Windows\MSI\SetupClient.exe"  /rerunafterreboot /installofflinecapability /targetdir "C:\Program Files\Microsoft Dynamics CRM") to the HKLM MSCRMClient registry key RerunCmdLine.
    14:51:30|   Info| RegSetRunOnce: Set the rerun script command (wscript "C:\Windows\MSI\SpawnCmd.js") to the HKLM RunOnceEx registry key.
    14:51:30|   Info| InitiateReboot: Reboot the machine
    ailed to find the Visual C++ runtime installation file VcRedist\vcredist_x86.exe.
    14:34:56|   Info| FWLink defined for Microsoft Visual C++ Runtime:  http://go.microsoft.com/fwlink/?LinkId=195257&clcid=0x409
    14:34:56|   Info| Initializing COM.
    14:34:56|   Info| Initialized COM.
    14:34:56|   Info| Initializing COM.
    14:34:56|   Info| Initialized COM.
    14:34:56|   Info| Get the job key value BITSLocalTempDir as  from the registry.

    14:34:57|   Info| Connect to BITS.

    14:34:57|   Info| Get the job key value BITSLocalTempDir as  from the registry.

    14:34:57|   Info| Open the registry key value BITSLocalTempDir for the download job.

    14:34:57|   Info| Set the job key value BITSLocalTempDir as C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}.

    14:34:57|   Info| Find/create the local temporary directory C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}.

    14:34:57|   Info| Requesting download of Microsoft Visual C++ Runtime installer from http://go.microsoft.com/fwlink/?LinkId=195257&clcid=0x409.
    14:34:57|   Info| Create the job key value vcredist_x64.exe in the registry.

    14:34:57|   Info| Set the job key value vcredist_x64.exe as  in the registry.

    14:34:57|   Info| Create a new job for file vcredist_x64.exe.

    14:34:57|   Info| Open the registry key value vcredist_x64.exe for the download job.

    14:34:57|   Info| Set the job key value vcredist_x64.exe as {4CA099F7-62CB-4D51-A021-18EA6B75479B}.

    14:34:57|   Info| Set the job guid {4CA099F7-62CB-4D51-A021-18EA6B75479B} in the registry.

    14:34:57|   Info| Add the file vcredist_x64.exe to the created job.

    14:34:57|   Info| Set MinimumRetryDelay to: 60 seconds.

    14:34:57|   Info| Set NoProgressTimeout to: 60 seconds.

    14:34:57|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

    14:34:57|   Info| Create the notify interface.

    14:34:57|   Info| Register notify interface.

    14:34:57|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
    14:34:57|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

    14:34:57|   Info| Start/resume the download job vcredist_x64.exe.

    14:35:33|   Info| Microsoft Visual C++ Runtime downloaded to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\vcredist_x64.exe
    14:35:33|   Info| Prereq component installer will use downloaded installer for vcredist_x64.exe.
    14:35:33|   Info| Installer path for Microsoft Visual C++ Runtime set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\vcredist_x64.exe
    14:35:33|   Info| Clean up the BITS downloader.

    14:35:33|   Info| Uninitializing COM.
    14:35:33|   Info| Uninitialized COM.
    14:35:34|   Info| Installing Microsoft Visual C++ Runtime
    14:35:34|   Info| Launching external process:
    14:35:34|   Info|      CmdLine:  <"C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\vcredist_x64.exe" /q /norestart>
    14:35:34|   Info|   WorkingDir: <C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}>
    14:35:43|   Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 10.0.30319
    14:35:43|   Info| Uninitializing COM.
    14:35:43|   Info| Uninitialized COM.
    14:35:43|   Info| IsDrWatsonInstalled=0
    14:35:43|   Info| Checking whether installer dw20sharedamd64.msi is locally available
    14:35:44|   Info| Installer path for Microsoft Application Error Reporting set to C:\Windows\MSI\DW\DW20SharedAmd64.msi
    14:35:44|   Info| .NET version found is 4.0.30319.0
    14:35:44|   Info| IsDotNetInstalled=1
    14:35:44|   Info| IsInstallerInstalled=1
    14:35:44|   Info| Windows Installer found is 5.0
    14:35:44|   Info| IsSqlExprInstalled=0
    14:35:44|   Info| Checking whether installer SQLEXPR*.EXE is locally available
    14:35:44|   Info| Local package for Microsoft SQL Server Express Edition 2008 (CRM) not found
    14:35:44|   Info| Failed to find SQL Express installation file
    14:35:44|   Info| FWLink defined for Microsoft SQL Server Express Edition 2008 (CRM):  http://go.microsoft.com/fwlink/?LinkId=179623&clcid=0x409
    14:35:44|   Info| IsSqlCe32BitInstalled=0
    14:35:44|   Info| Checking whether installer SSCERuntime*-x86.msi is locally available
    14:35:44|   Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
    14:35:44|   Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
    14:35:44|   Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2:  http://go.microsoft.com/fwlink/?LinkId=147327&clcid=0x409
    14:35:44|   Info| IsSqlCe64BitInstalled=0
    14:35:44|   Info| Checking whether installer SSCERuntime*-x64.msi is locally available
    14:35:44|   Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
    14:35:44|   Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
    14:35:44|   Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2:  http://go.microsoft.com/fwlink/?LinkId=147326&clcid=0x409
    14:35:44|   Info| IsReportViewerControlInstalled=1
    14:35:44|   Info| IsGenevaInstalled=1
    14:35:44|   Info| CIsIDCRL64Installed=1
    14:35:44|   Info| CIsMSOIDCRL64Installed=0
    14:35:44|   Info| Checking whether installer msoidcli*_64.msi is locally available
    14:35:44|   Info| Local package for Microsoft Online Services Sign-in Assistant not found
    14:35:44|   Info| Failed to find the Microsoft Online Services Sign-in Assistant installer.
    14:35:44|   Info| FWLink defined for Microsoft Online Services Sign-in Assistant:  http://go.microsoft.com/fwlink/?LinkId=221500&clcid=0x409
    14:35:44|   Info| GetSIDOfLoggedOnUser: Starting
    14:35:44|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
    14:35:44|   Info| GetSIDOfLoggedOnUser: return code = 1314
    14:35:44|   Info| Using the following Language Pack msi - C:\Windows\MSI\MUISetup_1033_amd64.msi
    14:35:44|   Info| Initializing COM.
    14:35:44|   Info| Initialized COM.
    14:35:44|   Info| Initializing COM.
    14:35:44|   Info| Initialized COM.
    14:35:44|   Info| Connect to BITS.

    14:35:44|   Info| Find/create the local temporary directory C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}.

    14:35:44|   Info| Requesting download of Microsoft SQL Server Express Edition 2008 (CRM) installer from http://go.microsoft.com/fwlink/?LinkId=179623&clcid=0x409.
    14:35:44|   Info| Create the job key value SQLEXPR_1033.EXE in the registry.

    14:35:44|   Info| Set the job key value SQLEXPR_1033.EXE as  in the registry.

    14:35:44|   Info| Create a new job for file SQLEXPR_1033.EXE.

    14:35:44|   Info| Open the registry key value SQLEXPR_1033.EXE for the download job.

    14:35:44|   Info| Set the job key value SQLEXPR_1033.EXE as {67A07A44-A99F-4E45-953D-3F8F55838304}.

    14:35:44|   Info| Set the job guid {67A07A44-A99F-4E45-953D-3F8F55838304} in the registry.

    14:35:44|   Info| Add the file SQLEXPR_1033.EXE to the created job.

    14:35:44|   Info| Set MinimumRetryDelay to: 60 seconds.

    14:35:44|   Info| Set NoProgressTimeout to: 60 seconds.

    14:35:44|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

    14:35:44|   Info| Create the notify interface.

    14:35:44|   Info| Register notify interface.

    14:35:44|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
    14:35:44|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

    14:35:44|   Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from http://go.microsoft.com/fwlink/?LinkId=147327&clcid=0x409.
    14:35:44|   Info| Create the job key value SSCERuntime_1033_x86.msi in the registry.

    14:35:44|   Info| Set the job key value SSCERuntime_1033_x86.msi as  in the registry.

    14:35:44|   Info| Create a new job for file SSCERuntime_1033_x86.msi.

    14:35:44|   Info| Open the registry key value SSCERuntime_1033_x86.msi for the download job.

    14:35:44|   Info| Set the job key value SSCERuntime_1033_x86.msi as {29669084-D7B1-4E66-AABA-157E71F5D863}.

    14:35:44|   Info| Set the job guid {29669084-D7B1-4E66-AABA-157E71F5D863} in the registry.

    14:35:44|   Info| Add the file SSCERuntime_1033_x86.msi to the created job.

    14:35:44|   Info| Set MinimumRetryDelay to: 60 seconds.

    14:35:44|   Info| Set NoProgressTimeout to: 60 seconds.

    14:35:44|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

    14:35:44|   Info| Create the notify interface.

    14:35:44|   Info| Register notify interface.

    14:35:44|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
    14:35:44|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

    14:35:44|   Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from http://go.microsoft.com/fwlink/?LinkId=147326&clcid=0x409.
    14:35:44|   Info| Create the job key value SSCERuntime_1033_x64.msi in the registry.

    14:35:44|   Info| Set the job key value SSCERuntime_1033_x64.msi as  in the registry.

    14:35:44|   Info| Create a new job for file SSCERuntime_1033_x64.msi.

    14:35:44|   Info| Open the registry key value SSCERuntime_1033_x64.msi for the download job.

    14:35:44|   Info| Set the job key value SSCERuntime_1033_x64.msi as {A47E20E3-600C-46B4-9F9E-646107BF2597}.

    14:35:44|   Info| Set the job guid {A47E20E3-600C-46B4-9F9E-646107BF2597} in the registry.

    14:35:44|   Info| Add the file SSCERuntime_1033_x64.msi to the created job.

    14:35:44|   Info| Set MinimumRetryDelay to: 60 seconds.

    14:35:44|   Info| Set NoProgressTimeout to: 60 seconds.

    14:35:44|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

    14:35:44|   Info| Create the notify interface.

    14:35:44|   Info| Register notify interface.

    14:35:44|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
    14:35:44|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

    14:35:44|   Info| Requesting download of Microsoft Online Services Sign-in Assistant installer from http://go.microsoft.com/fwlink/?LinkId=221500&clcid=0x409.
    14:35:44|   Info| Create the job key value msoidcli_1033_64.msi in the registry.

    14:35:44|   Info| Set the job key value msoidcli_1033_64.msi as  in the registry.

    14:35:44|   Info| Create a new job for file msoidcli_1033_64.msi.

    14:35:44|   Info| Open the registry key value msoidcli_1033_64.msi for the download job.

    14:35:44|   Info| Set the job key value msoidcli_1033_64.msi as {4DABD86A-691B-415A-9765-04D77528E00D}.

    14:35:44|   Info| Set the job guid {4DABD86A-691B-415A-9765-04D77528E00D} in the registry.

    14:35:44|   Info| Add the file msoidcli_1033_64.msi to the created job.

    14:35:44|   Info| Set MinimumRetryDelay to: 60 seconds.

    14:35:44|   Info| Set NoProgressTimeout to: 60 seconds.

    14:35:44|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

    14:35:44|   Info| Create the notify interface.

    14:35:44|   Info| Register notify interface.

    14:35:44|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
    14:35:44|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

    14:35:44|   Info| Start/resume the download job msoidcli_1033_64.msi.

    14:35:44|   Info| Start/resume the download job SQLEXPR_1033.EXE.

    14:35:44|   Info| Start/resume the download job SSCERuntime_1033_x86.msi.

    14:35:44|   Info| Start/resume the download job SSCERuntime_1033_x64.msi.

    14:47:13|   Info| Microsoft SQL Server Express Edition 2008 (CRM) downloaded to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE
    14:47:13|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.
    14:47:13|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE
    14:47:13|   Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x86.msi
    14:47:13|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.
    14:47:13|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x86.msi
    14:47:13|   Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x64.msi
    14:47:13|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.
    14:47:13|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x64.msi
    14:47:14|   Info| Microsoft Online Services Sign-in Assistant downloaded to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\msoidcli_1033_64.msi
    14:47:14|   Info| Prereq component installer will use downloaded installer for msoidcli*_64.msi.
    14:47:14|   Info| Installer path for Microsoft Online Services Sign-in Assistant set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\msoidcli_1033_64.msi
    14:47:14|   Info| Clean up the BITS downloader.

    14:47:14|   Info| Uninitializing COM.
    14:47:14|   Info| Uninitialized COM.
    14:47:14|   Info| Querying current AutomaticUpdatesNotificationLevel
    14:47:14|   Info| Pausing Automatic Updates
    14:47:14|   Info| Automatic Updates paused
    14:47:14|   Info| Installing Microsoft Application Error Reporting
    14:47:14|   Info| Log file: C:\Users\kkober\AppData\Local\Microsoft\MSCRM\Logs\watson.log
    14:47:14|   Info| Launching external process:
    14:47:14|   Info|      CmdLine:  <msiexec /i "C:\Windows\MSI\DW\DW20SharedAmd64.msi" /LV* "C:\Users\kkober\AppData\Local\Microsoft\MSCRM\Logs\watson.log" /qn REBOOT=ReallySuppress APPGUID={0C524D20-1409-0050-8A9E-0C4C490E4E54} REINSTALL=ALL REINSTALLMODE=vomus>
    14:47:14|   Info|   WorkingDir: <C:\Windows\MSI\DW>
    14:47:18|   Info| Installation of Microsoft Application Error Reporting has completed. Exit code: 0. Result: Version installed: 12.0.6015.5000
    14:47:18|   Info| Launching external process:
    14:47:18|   Info|      CmdLine:  <C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>
    14:47:18|   Info|   WorkingDir: <(null)>
    14:48:11|   Info| Launching external process:
    14:48:11|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>
    14:48:11|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    14:48:22|   Info| Resuming automatic updates
    14:48:22|   Info| Uninitializing COM.
    14:48:22|   Info| Uninitialized COM.
    14:48:22|   Info| Uninitializing COM.
    14:48:22|   Info| Uninitialized COM.
    14:59:55|   Info| === Setup bootstrap logging started 9/3/2013 2:59:55 PM ===
    14:59:55|   Info| Bootstrap version: 5.0.9690.1992.
    14:59:55|   Info| User: kkober.
    14:59:55|   Info| Invoked with command line: "C:\Windows\MSI\SetupClient.exe"   /rerunafterreboot /installofflinecapability /targetdir "C:\Program Files\Microsoft Dynamics CRM"
    14:59:55|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Windows\MSI
    14:59:56|   Info| System Memory: 4226138112 Bytes
    14:59:58|   Info| Current OS Version: 6.1.7601
    14:59:58|   Info|   ServicePack: Service Pack 1
    14:59:58|   Info|   System Type: Workstation
    14:59:58|   Info|   Suite Mask: 0x0100
    14:59:58|   Info| Copying installer files to local directory:  
    14:59:58|   Info| Package: C:\Windows\MSI\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{A3F4F1C3-F955-47C9-9BD8-23B2F5F2119B}" TARGETDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{A3F4F1C3-F955-47C9-9BD8-23B2F5F2119B}" ALLOWRUN=1
    15:00:07|   Info| Loading bootstrap library C:\Users\kkober\AppData\Local\Temp\MSCRM_{A3F4F1C3-F955-47C9-9BD8-23B2F5F2119B}\ClientSetup.dll
    15:00:07|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
    15:03:53|   Info| === Setup bootstrap logging ended 9/3/2013 3:03:53 PM ===

    15:00:07|   Info| Bootstrap version: 5.0.9690.1992.
    15:00:07|   Info| User: kkober.
    15:00:07|   Info| Initializing COM.
    15:00:07|   Info| Initialized COM.
    15:00:07|   Info| Current OS Version: 6.1.7601
    15:00:07|   Info|   ServicePack: Service Pack 1
    15:00:07|   Info|   System Type: Workstation
    15:00:07|   Info|   Suite Mask: 0x0100
    15:00:08|   Info| IsIeInstalled=1
    15:00:08|   Info| .NET version found is 4.0.30319.0
    15:00:08|   Info| IsDotNetInstalled=1
    15:00:08|   Info| IsInstallerInstalled=1
    15:00:08|   Info| Windows Installer found is 5.0
    15:00:08|   Info| CIsVcRedistInstalled=1
    15:00:08|   Info| VCRedist with version 10.0.30319  is already installed
    15:00:08|   Info| Initializing COM.
    15:00:08|   Info| Initialized COM.
    15:00:08|   Info| Uninitializing COM.
    15:00:08|   Info| Uninitialized COM.
    15:00:08|   Info| IsDrWatsonInstalled=1
    15:00:08|   Info| .NET version found is 4.0.30319.0
    15:00:08|   Info| IsDotNetInstalled=1
    15:00:08|   Info| IsInstallerInstalled=1
    15:00:08|   Info| Windows Installer found is 5.0
    15:00:08|   Info| IsSqlExprInstalled=0
    15:00:08|   Info| Get the job key value BITSLocalTempDir as C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE} from the registry.

    15:00:08|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.
    15:00:08|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE
    15:00:08|   Info| IsSqlCe32BitInstalled=0
    15:00:08|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.
    15:00:08|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x86.msi
    15:00:08|   Info| IsSqlCe64BitInstalled=0
    15:00:08|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.
    15:00:08|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x64.msi
    15:00:08|   Info| IsReportViewerControlInstalled=1
    15:00:08|   Info| IsGenevaInstalled=1
    15:00:08|   Info| CIsIDCRL64Installed=1
    15:00:08|   Info| CIsMSOIDCRL64Installed=0
    15:00:08|   Info| Prereq component installer will use downloaded installer for msoidcli*_64.msi.
    15:00:08|   Info| Installer path for Microsoft Online Services Sign-in Assistant set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\msoidcli_1033_64.msi
    15:00:09|   Info| GetSIDOfLoggedOnUser: Starting
    15:00:09|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
    15:00:09|   Info| GetSIDOfLoggedOnUser: return code = 1314
    15:00:09|   Info| Using the following Language Pack msi - C:\Windows\MSI\MUISetup_1033_amd64.msi
    15:00:09|   Info| Initializing COM.
    15:00:09|   Info| Initialized COM.
    15:00:09|   Info| Querying current AutomaticUpdatesNotificationLevel
    15:00:09|   Info| Pausing Automatic Updates
    15:00:09|   Info| Automatic Updates paused
    15:00:09|   Info| Launching external process:
    15:00:09|   Info|      CmdLine:  <C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>
    15:00:09|   Info|   WorkingDir: <(null)>
    15:00:54|   Info| Launching external process:
    15:00:54|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>
    15:00:54|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    15:01:08|   Info| Installing Microsoft SQL Server Express Edition 2008 (CRM)
    15:01:08|   Info| Log file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\Files\SQLSetup0001_BB14L7-118_SQL.log
    15:01:08|   Info| Launching external process:
    15:01:08|   Info|      CmdLine:  <"C:\\CrmSqlSetup\setup" /q /HIDECONSOLE /ACTION=Install /FEATURES=SQLENGINE /SQLSYSADMINACCOUNTS="Builtin\Administrators" /INSTANCENAME=CRM /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /X86=TRUE>
    15:01:08|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    15:03:53|   Info| Installation of Microsoft SQL Server Express Edition 2008 (CRM) failed. Exit code: 2226323457. Result: Unknown exit code 2226323457
    15:03:53|   Info| Resuming automatic updates
    15:03:53|   Info| Uninitializing COM.
    15:03:53|   Info| Uninitialized COM.
    15:03:53|   Info| Uninitializing COM.
    15:03:53|   Info| Uninitialized COM.
    15:17:30|   Info| Clean up the BITS downloader.

    ted 9/3/2013 3:03:53 PM ===
    15:03:53|   Info| Bootstrap version: 5.0.9690.1992.
    15:03:53|   Info| User: kkober.
    15:03:53|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
    15:17:30|   Info| Clean up the BITS downloader.

    15:17:30|   Info| Clean up the BITS downloader.

    15:17:30|   Info| === Setup bootstrap logging ended 9/3/2013 3:17:30 PM ===
    16:10:52|   Info| === Setup bootstrap logging started 9/3/2013 4:10:52 PM ===
    16:10:52|   Info| Bootstrap version: 5.0.9690.1992.
    16:10:52|   Info| User: kkober.
    16:10:52|   Info| Invoked with command line: "C:\Windows\MSI\SetupClient.exe" 
    16:10:52|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Windows\MSI
    16:10:52|   Info| System Memory: 4226138112 Bytes
    16:10:52|   Info| Initializing COM.
    16:10:52|   Info| Initialized COM.
    16:10:52|   Info| No pending reboot detected
    16:10:52|   Info| No reboot required
    16:10:52|   Info| Uninitializing COM.
    16:10:52|   Info| Uninitialized COM.
    16:10:52|   Info| Current OS Version: 6.1.7601
    16:10:52|   Info|   ServicePack: Service Pack 1
    16:10:52|   Info|   System Type: Workstation
    16:10:52|   Info|   Suite Mask: 0x0100
    16:10:52|   Info| Copying installer files to local directory:  
    16:10:52|   Info| Package: C:\Windows\MSI\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{5E096409-1559-4426-A0B1-ACC850E93A9A}" TARGETDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{5E096409-1559-4426-A0B1-ACC850E93A9A}" ALLOWRUN=1
    16:10:53|   Info| Loading bootstrap library C:\Users\kkober\AppData\Local\Temp\MSCRM_{5E096409-1559-4426-A0B1-ACC850E93A9A}\ClientSetup.dll
    16:10:53|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
    16:12:30|   Info| === Setup bootstrap logging ended 9/3/2013 4:12:30 PM ===

    16:11:04|   Info| Bootstrap version: 5.0.9690.1992.
    16:11:04|   Info| User: kkober.
    16:11:04|   Info| Initializing COM.
    16:11:04|   Info| Initialized COM.
    16:11:04|   Info| Current OS Version: 6.1.7601
    16:11:04|   Info|   ServicePack: Service Pack 1
    16:11:04|   Info|   System Type: Workstation
    16:11:04|   Info|   Suite Mask: 0x0100
    16:11:04|   Info| IsIeInstalled=1
    16:11:04|   Info| .NET version found is 4.0.30319.0
    16:11:04|   Info| IsDotNetInstalled=1
    16:11:04|   Info| IsInstallerInstalled=1
    16:11:04|   Info| Windows Installer found is 5.0
    16:11:04|   Info| CIsVcRedistInstalled=1
    16:11:04|   Info| VCRedist with version 10.0.30319  is already installed
    16:11:04|   Info| Initializing COM.
    16:11:04|   Info| Initialized COM.
    16:11:04|   Info| Uninitializing COM.
    16:11:04|   Info| Uninitialized COM.
    16:11:04|   Info| IsDrWatsonInstalled=1
    16:11:04|   Info| .NET version found is 4.0.30319.0
    16:11:04|   Info| IsDotNetInstalled=1
    16:11:04|   Info| IsInstallerInstalled=1
    16:11:04|   Info| Windows Installer found is 5.0
    16:11:04|   Info| IsSqlExprInstalled=0
    16:11:04|   Info| Get the job key value BITSLocalTempDir as C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE} from the registry.

    16:11:04|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.
    16:11:04|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE
    16:11:04|   Info| IsSqlCe32BitInstalled=1
    16:11:04|   Info| IsSqlCe64BitInstalled=1
    16:11:04|   Info| IsReportViewerControlInstalled=1
    16:11:04|   Info| IsGenevaInstalled=1
    16:11:04|   Info| CIsIDCRL64Installed=1
    16:11:04|   Info| CIsMSOIDCRL64Installed=1
    16:11:04|   Info| GetSIDOfLoggedOnUser: Starting
    16:11:04|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
    16:11:04|   Info| GetSIDOfLoggedOnUser: return code = 1314
    16:11:04|   Info| Using the following Language Pack msi - C:\Windows\MSI\MUISetup_1033_amd64.msi
    16:11:04|   Info| Initializing COM.
    16:11:04|   Info| Initialized COM.
    16:11:04|   Info| Launching external process:
    16:11:04|   Info|      CmdLine:  <C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>
    16:11:04|   Info|   WorkingDir: <(null)>
    16:12:02|   Info| Launching external process:
    16:12:02|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>
    16:12:02|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    16:12:06|   Info| Installing Microsoft SQL Server Express Edition 2008 (CRM)
    16:12:06|   Info| Log file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\Files\SQLSetup0001_BB14L7-118_SQL.log
    16:12:06|   Info| Launching external process:
    16:12:06|   Info|      CmdLine:  <"C:\\CrmSqlSetup\setup" /q /HIDECONSOLE /ACTION=Install /FEATURES=SQLENGINE /SQLSYSADMINACCOUNTS="Builtin\Administrators" /INSTANCENAME=CRM /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /X86=TRUE>
    16:12:06|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    16:12:30|   Info| Installation of Microsoft SQL Server Express Edition 2008 (CRM) has completed. Exit code: 0. Result: Version installed: 10.0.2531.0
    16:12:30|   Info| Running custom actions for sql express.
    16:12:30|   Info| Adding permission to database service...
    16:12:30|   Info| Getting MSSQLCRM instance... 
    16:12:30|   Info| Could not find MSSQLCRM instance. Win32 error : 1060 
    16:12:30|   Info| Uninitializing COM.
    16:12:30|   Info| Uninitialized COM.
    16:12:30|   Info| Uninitializing COM.
    16:12:30|   Info| Uninitialized COM.
    16:20:04|   Info| Clean up the BITS downloader.

    ted 9/3/2013 4:12:30 PM ===
    16:12:30|   Info| Bootstrap version: 5.0.9690.1992.
    16:12:30|   Info| User: kkober.
    16:12:30|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
    16:20:04|   Info| Clean up the BITS downloader.

    16:20:04|   Info| Clean up the BITS downloader.

    16:20:04|   Info| === Setup bootstrap logging ended 9/3/2013 4:20:04 PM ===
    10:37:45|   Info| === Setup bootstrap logging started 9/5/2013 10:37:45 AM ===
    10:37:45|   Info| Bootstrap version: 5.0.9690.1992.
    10:37:45|   Info| User: kkober.
    10:37:45|   Info| Invoked with command line: "C:\Windows\MSI\SetupClient.exe" 
    10:37:45|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Windows\MSI
    10:37:46|   Info| System Memory: 4226138112 Bytes
    10:37:46|   Info| Initializing COM.
    10:37:46|   Info| Initialized COM.
    10:37:46|   Info| No pending reboot detected
    10:37:46|   Info| No reboot required
    10:37:46|   Info| Uninitializing COM.
    10:37:46|   Info| Uninitialized COM.
    10:37:46|   Info| Current OS Version: 6.1.7601
    10:37:46|   Info|   ServicePack: Service Pack 1
    10:37:46|   Info|   System Type: Workstation
    10:37:46|   Info|   Suite Mask: 0x0100
    10:37:46|   Info| Copying installer files to local directory:  
    10:37:46|   Info| Package: C:\Windows\MSI\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{4B4AD2AA-6F88-412F-9D62-16D019808BAC}" TARGETDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{4B4AD2AA-6F88-412F-9D62-16D019808BAC}" ALLOWRUN=1
    10:37:50|   Info| Loading bootstrap library C:\Users\kkober\AppData\Local\Temp\MSCRM_{4B4AD2AA-6F88-412F-9D62-16D019808BAC}\ClientSetup.dll
    10:37:50|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
    10:39:28|   Info| === Setup bootstrap logging ended 9/5/2013 10:39:28 AM ===

    10:38:15|   Info| Bootstrap version: 5.0.9690.1992.
    10:38:15|   Info| User: kkober.
    10:38:15|   Info| Initializing COM.
    10:38:15|   Info| Initialized COM.
    10:38:15|   Info| Current OS Version: 6.1.7601
    10:38:15|   Info|   ServicePack: Service Pack 1
    10:38:15|   Info|   System Type: Workstation
    10:38:15|   Info|   Suite Mask: 0x0100
    10:38:16|   Info| IsIeInstalled=1
    10:38:16|   Info| .NET version found is 4.0.30319.0
    10:38:16|   Info| IsDotNetInstalled=1
    10:38:16|   Info| IsInstallerInstalled=1
    10:38:16|   Info| Windows Installer found is 5.0
    10:38:16|   Info| CIsVcRedistInstalled=1
    10:38:16|   Info| VCRedist with version 10.0.30319  is already installed
    10:38:16|   Info| Initializing COM.
    10:38:16|   Info| Initialized COM.
    10:38:16|   Info| Uninitializing COM.
    10:38:16|   Info| Uninitialized COM.
    10:38:16|   Info| IsDrWatsonInstalled=1
    10:38:16|   Info| .NET version found is 4.0.30319.0
    10:38:16|   Info| IsDotNetInstalled=1
    10:38:16|   Info| IsInstallerInstalled=1
    10:38:16|   Info| Windows Installer found is 5.0
    10:38:16|   Info| IsSqlExprInstalled=0
    10:38:16|   Info| Get the job key value BITSLocalTempDir as C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE} from the registry.

    10:38:16|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.
    10:38:16|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE
    10:38:16|   Info| IsSqlCe32BitInstalled=1
    10:38:16|   Info| IsSqlCe64BitInstalled=1
    10:38:16|   Info| IsReportViewerControlInstalled=1
    10:38:16|   Info| IsGenevaInstalled=1
    10:38:16|   Info| CIsIDCRL64Installed=1
    10:38:16|   Info| CIsMSOIDCRL64Installed=1
    10:38:16|   Info| GetSIDOfLoggedOnUser: Starting
    10:38:16|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
    10:38:16|   Info| GetSIDOfLoggedOnUser: return code = 1314
    10:38:16|   Info| Using the following Language Pack msi - C:\Windows\MSI\MUISetup_1033_amd64.msi
    10:38:16|   Info| Initializing COM.
    10:38:16|   Info| Initialized COM.
    10:38:16|   Info| Launching external process:
    10:38:16|   Info|      CmdLine:  <C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>
    10:38:16|   Info|   WorkingDir: <(null)>
    10:38:32|   Info| Launching external process:
    10:38:32|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>
    10:38:32|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    10:38:59|   Info| Installing Microsoft SQL Server Express Edition 2008 (CRM)
    10:38:59|   Info| Log file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\Files\SQLSetup0001_BB14L7-118_SQL.log
    10:38:59|   Info| Launching external process:
    10:38:59|   Info|      CmdLine:  <"C:\\CrmSqlSetup\setup" /q /HIDECONSOLE /ACTION=Install /FEATURES=SQLENGINE /SQLSYSADMINACCOUNTS="Builtin\Administrators" /INSTANCENAME=CRM /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /X86=TRUE>
    10:38:59|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    10:39:28|   Info| Installation of Microsoft SQL Server Express Edition 2008 (CRM) has completed. Exit code: 0. Result: Version installed: 10.0.2531.0
    10:39:28|   Info| Running custom actions for sql express.
    10:39:28|   Info| Adding permission to database service...
    10:39:28|   Info| Getting MSSQLCRM instance... 
    10:39:28|   Info| Could not find MSSQLCRM instance. Win32 error : 1060 
    10:39:28|   Info| Uninitializing COM.
    10:39:28|   Info| Uninitialized COM.
    10:39:28|   Info| Uninitializing COM.
    10:39:28|   Info| Uninitialized COM.
    10:42:51|   Info| Clean up the BITS downloader.

    ted 9/5/2013 10:39:28 AM ===
    10:39:28|   Info| Bootstrap version: 5.0.9690.1992.
    10:39:28|   Info| User: kkober.
    10:39:28|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
    10:42:51|   Info| Clean up the BITS downloader.

    10:42:51|   Info| Clean up the BITS downloader.

    10:42:51|   Info| === Setup bootstrap logging ended 9/5/2013 10:42:51 AM ===
    10:53:52|   Info| === Setup bootstrap logging started 9/5/2013 10:53:52 AM ===
    10:53:52|   Info| Bootstrap version: 5.0.9690.1992.
    10:53:52|   Info| User: kkober.
    10:53:52|   Info| Invoked with command line: C:\Windows\MSI\CRM\SetupClient.exe
    10:53:52|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Windows\MSI\CRM
    10:53:52|   Info| System Memory: 4226138112 Bytes
    10:53:52|   Info| Initializing COM.
    10:53:52|   Info| Initialized COM.
    10:53:52|   Info| No pending reboot detected
    10:53:52|   Info| No reboot required
    10:53:52|   Info| Uninitializing COM.
    10:53:52|   Info| Uninitialized COM.
    10:53:52|   Info| Current OS Version: 6.1.7601
    10:53:52|   Info|   ServicePack: Service Pack 1
    10:53:52|   Info|   System Type: Workstation
    10:53:52|   Info|   Suite Mask: 0x0100
    10:53:53|   Info| Copying installer files to local directory:  
    10:53:53|   Info| Package: C:\Windows\MSI\CRM\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{4CD7FB01-A10C-4CC3-A7DC-0FEE9D3D6FC6}" TARGETDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{4CD7FB01-A10C-4CC3-A7DC-0FEE9D3D6FC6}" ALLOWRUN=1
    10:53:56|   Info| Loading bootstrap library C:\Users\kkober\AppData\Local\Temp\MSCRM_{4CD7FB01-A10C-4CC3-A7DC-0FEE9D3D6FC6}\ClientSetup.dll
    10:53:56|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
    11:00:10|   Info| === Setup bootstrap logging ended 9/5/2013 11:00:10 AM ===

    10:57:00|   Info| Bootstrap version: 5.0.9690.1992.
    10:57:00|   Info| User: kkober.
    10:57:00|   Info| Initializing COM.
    10:57:00|   Info| Initialized COM.
    10:57:00|   Info| Current OS Version: 6.1.7601
    10:57:00|   Info|   ServicePack: Service Pack 1
    10:57:00|   Info|   System Type: Workstation
    10:57:00|   Info|   Suite Mask: 0x0100
    10:57:00|   Info| IsIeInstalled=1
    10:57:00|   Info| .NET version found is 4.0.30319.0
    10:57:00|   Info| IsDotNetInstalled=1
    10:57:00|   Info| IsInstallerInstalled=1
    10:57:00|   Info| Windows Installer found is 5.0
    10:57:00|   Info| CIsVcRedistInstalled=1
    10:57:00|   Info| VCRedist with version 10.0.30319  is already installed
    10:57:00|   Info| Initializing COM.
    10:57:00|   Info| Initialized COM.
    10:57:00|   Info| Uninitializing COM.
    10:57:00|   Info| Uninitialized COM.
    10:57:00|   Info| IsDrWatsonInstalled=1
    10:57:00|   Info| .NET version found is 4.0.30319.0
    10:57:00|   Info| IsDotNetInstalled=1
    10:57:00|   Info| IsInstallerInstalled=1
    10:57:00|   Info| Windows Installer found is 5.0
    10:57:00|   Info| IsSqlExprInstalled=0
    10:57:00|   Info| Get the job key value BITSLocalTempDir as C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE} from the registry.

    10:57:00|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.
    10:57:00|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE
    10:57:00|   Info| IsSqlCe32BitInstalled=0
    10:57:00|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.
    10:57:00|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x86.msi
    10:57:00|   Info| IsSqlCe64BitInstalled=0
    10:57:00|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.
    10:57:00|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SSCERuntime_1033_x64.msi
    10:57:00|   Info| IsReportViewerControlInstalled=1
    10:57:00|   Info| IsGenevaInstalled=1
    10:57:00|   Info| CIsIDCRL64Installed=1
    10:57:00|   Info| CIsMSOIDCRL64Installed=1
    10:57:00|   Info| GetSIDOfLoggedOnUser: Starting
    10:57:00|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
    10:57:00|   Info| GetSIDOfLoggedOnUser: return code = 1314
    10:57:00|   Info| Using the following Language Pack msi - C:\Windows\MSI\CRM\MUISetup_1033_amd64.msi
    10:57:00|   Info| Initializing COM.
    10:57:00|   Info| Initialized COM.
    10:57:00|   Info| Launching external process:
    10:57:00|   Info|      CmdLine:  <C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>
    10:57:00|   Info|   WorkingDir: <(null)>
    10:57:17|   Info| Launching external process:
    10:57:17|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>
    10:57:17|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    10:57:28|   Info| Installing Microsoft SQL Server Express Edition 2008 (CRM)
    10:57:28|   Info| Log file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\Files\SQLSetup0001_BB14L7-118_SQL.log
    10:57:28|   Info| Launching external process:
    10:57:28|   Info|      CmdLine:  <"C:\\CrmSqlSetup\setup" /q /HIDECONSOLE /ACTION=Install /FEATURES=SQLENGINE /SQLSYSADMINACCOUNTS="Builtin\Administrators" /INSTANCENAME=CRM /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /X86=TRUE>
    10:57:28|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    11:00:10|   Info| Installation of Microsoft SQL Server Express Edition 2008 (CRM) failed. Exit code: 2226323457. Result: Unknown exit code 2226323457
    11:00:10|   Info| Uninitializing COM.
    11:00:10|   Info| Uninitialized COM.
    11:00:10|   Info| Uninitializing COM.
    11:00:10|   Info| Uninitialized COM.
    11:02:55|   Info| Clean up the BITS downloader.

    ted 9/5/2013 11:00:10 AM ===
    11:00:10|   Info| Bootstrap version: 5.0.9690.1992.
    11:00:10|   Info| User: kkober.
    11:00:10|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
    11:02:55|   Info| Clean up the BITS downloader.

    11:02:55|   Info| Clean up the BITS downloader.

    11:02:55|   Info| === Setup bootstrap logging ended 9/5/2013 11:02:55 AM ===
    11:24:31|   Info| === Setup bootstrap logging started 9/5/2013 11:24:31 AM ===
    11:24:31|   Info| Bootstrap version: 5.0.9690.1992.
    11:24:31|   Info| User: kkober.
    11:24:31|   Info| Invoked with command line: "C:\Windows\MSI\CRM\SetupClient.exe" 
    11:24:31|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Windows\MSI\CRM
    11:24:31|   Info| System Memory: 4226138112 Bytes
    11:24:31|   Info| Initializing COM.
    11:24:31|   Info| Initialized COM.
    11:24:31|   Info| No pending reboot detected
    11:24:31|   Info| No reboot required
    11:24:31|   Info| Uninitializing COM.
    11:24:31|   Info| Uninitialized COM.
    11:24:31|   Info| Current OS Version: 6.1.7601
    11:24:31|   Info|   ServicePack: Service Pack 1
    11:24:31|   Info|   System Type: Workstation
    11:24:31|   Info|   Suite Mask: 0x0100
    11:24:31|   Info| Copying installer files to local directory:  
    11:24:31|   Info| Package: C:\Windows\MSI\CRM\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{AC0D8670-3960-4B0B-A9BD-C106065E4B13}" TARGETDIR="C:\Users\kkober\AppData\Local\Temp\MSCRM_{AC0D8670-3960-4B0B-A9BD-C106065E4B13}" ALLOWRUN=1
    11:24:33|   Info| Loading bootstrap library C:\Users\kkober\AppData\Local\Temp\MSCRM_{AC0D8670-3960-4B0B-A9BD-C106065E4B13}\ClientSetup.dll
    11:24:33|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
    11:25:47|   Info| === Setup bootstrap logging ended 9/5/2013 11:25:47 AM ===

    11:24:41|   Info| Bootstrap version: 5.0.9690.1992.
    11:24:41|   Info| User: kkober.
    11:24:41|   Info| Initializing COM.
    11:24:41|   Info| Initialized COM.
    11:24:41|   Info| Current OS Version: 6.1.7601
    11:24:41|   Info|   ServicePack: Service Pack 1
    11:24:41|   Info|   System Type: Workstation
    11:24:41|   Info|   Suite Mask: 0x0100
    11:24:41|   Info| IsIeInstalled=1
    11:24:41|   Info| .NET version found is 4.0.30319.0
    11:24:41|   Info| IsDotNetInstalled=1
    11:24:41|   Info| IsInstallerInstalled=1
    11:24:41|   Info| Windows Installer found is 5.0
    11:24:41|   Info| CIsVcRedistInstalled=1
    11:24:41|   Info| VCRedist with version 10.0.30319  is already installed
    11:24:41|   Info| Initializing COM.
    11:24:41|   Info| Initialized COM.
    11:24:41|   Info| Uninitializing COM.
    11:24:41|   Info| Uninitialized COM.
    11:24:41|   Info| IsDrWatsonInstalled=1
    11:24:41|   Info| .NET version found is 4.0.30319.0
    11:24:41|   Info| IsDotNetInstalled=1
    11:24:41|   Info| IsInstallerInstalled=1
    11:24:41|   Info| Windows Installer found is 5.0
    11:24:41|   Info| IsSqlExprInstalled=0
    11:24:41|   Info| Get the job key value BITSLocalTempDir as C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE} from the registry.

    11:24:41|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.
    11:24:41|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE
    11:24:41|   Info| IsSqlCe32BitInstalled=1
    11:24:41|   Info| IsSqlCe64BitInstalled=1
    11:24:41|   Info| IsReportViewerControlInstalled=1
    11:24:41|   Info| IsGenevaInstalled=1
    11:24:41|   Info| CIsIDCRL64Installed=1
    11:24:41|   Info| CIsMSOIDCRL64Installed=1
    11:24:41|   Info| GetSIDOfLoggedOnUser: Starting
    11:24:41|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
    11:24:41|   Info| GetSIDOfLoggedOnUser: return code = 1314
    11:24:41|   Info| Using the following Language Pack msi - C:\Windows\MSI\CRM\MUISetup_1033_amd64.msi
    11:24:41|   Info| Initializing COM.
    11:24:41|   Info| Initialized COM.
    11:24:41|   Info| Launching external process:
    11:24:41|   Info|      CmdLine:  <C:\Users\kkober\AppData\Local\Temp\MSCRM_{528BA11B-55D5-4A17-90C1-0DD6551D63BE}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>
    11:24:41|   Info|   WorkingDir: <(null)>
    11:25:12|   Info| Launching external process:
    11:25:12|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>
    11:25:12|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    11:25:19|   Info| Installing Microsoft SQL Server Express Edition 2008 (CRM)
    11:25:19|   Info| Log file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\Files\SQLSetup0001_BB14L7-118_SQL.log
    11:25:19|   Info| Launching external process:
    11:25:19|   Info|      CmdLine:  <"C:\\CrmSqlSetup\setup" /q /HIDECONSOLE /ACTION=Install /FEATURES=SQLENGINE /SQLSYSADMINACCOUNTS="Builtin\Administrators" /INSTANCENAME=CRM /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /X86=TRUE>
    11:25:19|   Info|   WorkingDir: <C:\\CrmSqlSetup>
    11:25:47|   Info| Installation of Microsoft SQL Server Express Edition 2008 (CRM) has completed. Exit code: 0. Result: Version installed: 10.0.2531.0
    11:25:47|   Info| Running custom actions for sql express.
    11:25:47|   Info| Adding permission to database service...
    11:25:47|   Info| Getting MSSQLCRM instance... 
    11:25:47|   Info| Could not find MSSQLCRM instance. Win32 error : 1060 
    11:25:47|   Info| Uninitializing COM.
    11:25:47|   Info| Uninitialized COM.
    11:25:47|   Info| Uninitializing COM.
    11:25:47|   Info| Uninitialized COM.
    11:25:47|   Info| === Setup bootstrap logging started 9/5/2013 11:25:47 AM ===
    11:25:47|   Info| Bootstrap version: 5.0.9690.1992.
    11:25:47|   Info| User: kkober.
    11:25:47|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.


    Thursday, September 5, 2013 7:03 PM

All replies

  • Hi,

    I will suggest you to clean Outlook and all related info.

    1.Uninstall outlook Rollup from higher version to lower version from Control panel

    2.Uninstall Outlook client base version which is Rollup6

    3.Uninstall SQL CE both 3.5 and 4.0

    4. Delete related folders as following: 

    - Delete Microsoft Dynamics CRM folder from C:\program files.

    - Deleted MSCRM folder from C:\Users\Your username\AppData\local\Microsoft\MSCRM

    - Performed similar step for C:\Users\Your username\AppData\local\Microsoft\MSCRM and deleted MSCRM folder if it exist.

    - Go to Run, type in regedit and press enter.

    - Click on HKEY_CURRENT_USER>>Software>>Microsoft>>MSCRM. Delete all MSCRM related folder.

    - Click on HKEY_LOCAL_MACHINE>>Software>>Microsoft>>MSCRM. Delete all MSCRM related folder.

    - Click on HKEY_USER>>Software>>Microsoft>>MSCRM. Delete all MSCRM related folder.

    5. Try to install the outlook client again.

    Wilson

    Friday, September 6, 2013 6:29 AM