One care will not accept windows live id RRS feed

  • Question


    Here is the problem:
    I recently purchased a windows live "One Care" CD with 1 year protection from my local store 
    It said I needed to register on the website and get a one care ID---So I did this
    I can use the ID to access windows live email etc. So obviously I know the id and password
    However the software will not activate it asks for a windows live ID and password when I type them in....the response is always "email or password is incorrect"?????
    any help would be appreciated
    Tuesday, April 15, 2008 1:23 AM