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During DirectX 9 setup: "An internal system error occured// Please refer to DXerror.log and Directx.log..."

    Question

  • I "accidently" erased DirectX in the registry while trying to fix an issue with playing video on my pc (Screen would flicker and only sound would play) and when I tried to reinstall DX 9 I get "An internal system error occured// Please refer to DXerror.log and Directx.log...". I am new to these forums and stuff both I will add whatever I can. PLEASE HELP!

    • DXError.log :

    --------------------
    [11/21/09 08:29:44] module: dsetup32(Sep  4 2009), file: setup.cpp, line: 1290, function: CSetup::SetupForDirectX

        Failed API:        RegOpenKeyEx()
        Error:        (2) - The system cannot find the file specified.



    --------------------
    [11/21/09 08:29:51] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

        Failed API:        RegOpenKeyEx()
        Error:        (2) - The system cannot find the file specified.



        Current DirectX may be a older version which does not have directx key in the registry.

    --------------------
    [11/21/09 08:29:51] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 4751, function: DirectXUpdateGetSetupInformation

        GetDXVersion() failed.

    --------------------
    [11/21/09 08:29:51] module: dsetup32(Sep  4 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

        DirectXUpdateInstallPlugIn() failed.

    --------------------
    [11/21/09 08:29:51] module: dsetup32(Sep  4 2009), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

        InstallPlugIn() failed.

    --------------------
    [11/21/09 08:44:24] module: dsetup32(Sep  4 2009), file: setup.cpp, line: 1290, function: CSetup::SetupForDirectX

        Failed API:        RegOpenKeyEx()
        Error:        (2) - The system cannot find the file specified.



    --------------------
    [11/21/09 08:44:29] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

        Failed API:        RegOpenKeyEx()
        Error:        (2) - The system cannot find the file specified.



        Current DirectX may be a older version which does not have directx key in the registry.

    --------------------
    [11/21/09 08:44:29] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 4751, function: DirectXUpdateGetSetupInformation

        GetDXVersion() failed.

    --------------------
    [11/21/09 08:44:29] module: dsetup32(Sep  4 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

        DirectXUpdateInstallPlugIn() failed.

    --------------------
    [11/21/09 08:44:29] module: dsetup32(Sep  4 2009), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

        InstallPlugIn() failed.

    --------------------
    [11/22/09 08:40:00] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 189, function: GetDXVersion

        Failed API:        RegQueryValueEx()
        Error:        (2) - The system cannot find the file specified.



        Current DirectX may be a older version which does not have the version value in the registry.

    --------------------
    [11/22/09 08:40:00] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 4751, function: DirectXUpdateGetSetupInformation

        GetDXVersion() failed.

    --------------------
    [11/22/09 08:40:00] module: dsetup32(Sep  4 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

        DirectXUpdateInstallPlugIn() failed.

    --------------------
    [11/22/09 08:40:00] module: dsetup32(Sep  4 2009), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

        InstallPlugIn() failed.

    --------------------
    [11/22/09 08:55:43] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 189, function: GetDXVersion

        Failed API:        RegQueryValueEx()
        Error:        (2) - The system cannot find the file specified.



        Current DirectX may be a older version which does not have the version value in the registry.

    --------------------
    [11/22/09 08:55:43] module: dxupdate(Sep  4 2009), file: dxupdate.cpp, line: 4751, function: DirectXUpdateGetSetupInformation

        GetDXVersion() failed.

    --------------------
    [11/22/09 08:55:43] module: dsetup32(Sep  4 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

        DirectXUpdateInstallPlugIn() failed.

    --------------------
    [11/22/09 08:55:43] module: dsetup32(Sep  4 2009), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

        InstallPlugIn() failed.


    • My pc stats are :
    XP Professional x64 Edition
    Version 2003 SP 2
    Intel Core 2 Quad CPU
    Q6600 A 2.40GHz
    2.00 GB RAM
    • Moved by Max Wang_Chinasoft Wednesday, April 27, 2011 7:51 PM forum consolidation (From:General Discussion)
    Sunday, November 22, 2009 2:31 PM