emails returned as undeliverable RRS feed

  • Question

  • Hi

    When our users send an email from CRM with a KB article embedded or with an Outlook Signature copied and pasted into the body of the email , Exchange returns the mail as undeliverable on the basis that they are too large. Our email limit is set to 30mb and none of these email come close to exceeding that limit

    We have Exchange 2007

    Microsoft CRM 4.0


    Wednesday, March 30, 2011 1:46 PM


  • You'll need to look at your Exchange errors and settings to determine why Exchange is bouncing the e-mails.  The error message you see might be misleading.

    Regards, Donna

    Thursday, April 7, 2011 9:22 PM

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