locked
Unable to redeem RRS feed

  • Question

  • Hello.  I work for the military in Germany and am guessing my IP address is causing assumption that computer was not purchased in the U.S., although it was.   Thanks.

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-R4PDM-BX86R-3DGD7
    Windows Product Key Hash: ZnNP4WCpiEja24sLw4lIQXQv4os=
    Windows Product ID: 89578-OEM-7318925-76026
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {E306CE89-3518-4F06-A767-EB9B68368635}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-784-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E306CE89-3518-4F06-A767-EB9B68368635}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3DGD7</PKey><PID>89578-OEM-7318925-76026</PID><PIDType>3</PIDType><SID>S-1-5-21-2312660356-1760857325-4244947608</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>132-CK-NF78</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20080116000000.000000+000</Date></BIOS><HWID>DF333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Saturday, April 12, 2008 4:53 PM

Answers

  • Dear TBav,

    I am closing this thread due to lack of response. If this is still an open issue, please open a new thread.

     

    Best regards,

    Jenifer

    Wednesday, May 14, 2008 3:02 PM

All replies

  • Your computer must be physically present in the U.S. and use a U.S. based internet provider in order to successfully redeem the Bonus Pack Offer.

     

    Saturday, April 12, 2008 5:20 PM
    Moderator
  • Hi TBav,

    Thank you for your interest in the Buy Local Program. I can assist you with this redemption, but it would be cumbersome to do so via the forum. Please create a support incident at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 , then post the incident ID here. I will then contact you directly to work through this issue.

     

    Please let me know if you have any questions,

     

    Best regards,

     

    Jenifer

    Monday, April 14, 2008 4:33 PM
  • Dear TBav,

    I am closing this thread due to lack of response. If this is still an open issue, please open a new thread.

     

    Best regards,

    Jenifer

    Wednesday, May 14, 2008 3:02 PM