Hello pregeek,
Go to the Office section of the forum:
http://social.microsoft.com/Forums/en-US/genuineoffice/threads
Then follow these instructions: In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link
http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility. When asked, click the "Continue" button. When the utility completes its run, click
the "Copy" button, then come back here and paste the report into your post.
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