product key RRS feed

  • Question

  • Hello,

    I have a Dell laptop inspiron 1525 it came with Vista which I had removed. Purchased & had installed Windows xp home edition with Office Professional.  I have recently had to reinstall the operating system & Office Pro. I have the orginal box, cd's & product key. When I originally tryed to reinstall the operating system it didn't take the product key but then it worked but now I want to install the Office Pro & am having the same trouble, it will not accept the product key.  How can I resolve this?

     Appreciate any assistance!


    Monday, August 9, 2010 4:14 PM


  • Hello pregeek,

    Go to the Office section of the forum:  http://social.microsoft.com/Forums/en-US/genuineoffice/threads

    Then follow these instructions:  In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, August 9, 2010 10:33 PM