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Subscription for Windows Live OneCare RRS feed

  • Question

  • Just recently (within the last two weeks) the introductory 6-month subscription for Windows Live OneCare expired.

     

    I renewed it immediately and was given indication that the charge was accepted by my charge card..

     

    At the bottome of the Windows Live OneCare page on my computer, it is indicated that my subscription

    expires on 9/24/08, that is only 9 months!  What is it I'm not understanding?? I thought I renewed to a one

    years subscription?

     

    Please advise....thank you....C. W. Horton

    Saturday, February 16, 2008 9:24 PM

Answers

  • There is no introductory 6 month subscription. There is a 90 day free trial and there is a 12 month subscription.

    Sign in at http://billing.microsoft.com to verify the status of your subscription. Since you just renewed, it would seem odd that the subscription would expire on 9/24/08. Verify the date on your PC, too.

    And, please tell us the version of OneCare on your PC - open OneCare, click Help/About...

    -steve

     

    Sunday, February 17, 2008 6:03 PM
    Moderator