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Cannot Activate Windows Vista Ultimate: Software Licensing fails to start RRS feed

  • Question

  • Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start slsvc
    The Software Licensing service is starting.
    The Software Licensing service could not be started.

    A system error has occurred.

    System error 34 has occurred.

    The wrong diskette is in the drive.
    Insert *** (Volume Serial Number: ***) into drive ***.
    ------------------------------------------------------

     I have also tries several other potential solutions mentioned in other responses to the validation issues. I am trying everything possible to avoid having to reinstall Vista because it will cause the loss of some data and require several days of file restoring on this software development machine. Perhaps you can find the cause and solution from this attached report. Thank you.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-66XJD-VTHH3-PCR8V
    Windows Product Key Hash: WL8/7Dng5E2DD2N0f3Sh0TEJHCc=
    Windows Product ID: 89580-447-1143577-71499
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {E1816448-DFBD-480C-8CB7-A4D655870C30}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error: M:20111025222523716-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E1816448-DFBD-480C-8CB7-A4D655870C30}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PCR8V</PKey><PID>89580-447-1143577-71499</PID><PIDType>5</PIDType><SID>S-1-5-21-83700049-3612769570-2511705746</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MP061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="4"/><Date>20060317000000.000000+000</Date></BIOS><HWID>7E323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time (Mexico)(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAQABAAAAAgABAAEAeqjy0oq0Tp7qTmKsel3YqvL0qMdWKqxW9Eg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M07   
      FACP   DELL    M07   
      BOOT   DELL    M07   
      MCFG   DELL    M07   
      SSDT   PmRef  CpuPm

    Monday, September 3, 2012 7:03 PM

Answers

  • AHAH!!!!!

    To correct this:-

     

    Open Windows Explorer (Computer)

    Navigate to the C:\Windows folder

    Find the System32 sub-folder and right-click on it

    select Properties

     

    Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.

    Click on Apply.

     

    Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set,
    and click OK.

     

    Accept the Administrator prompt. After a couple of seconds, you'll be told there is an
    error - click on the 'Ignore all' button.

     

    Wait for it to finish - it could take a couple of minutes.

     

    OK out, and exit Windows Explorer.

     

    Reboot twice

     

    Post a new MGADiag report.

     



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Proposed as answer by Noel D PatonEditor Monday, September 3, 2012 10:48 PM
    • Marked as answer by sv Questor Monday, September 3, 2012 11:07 PM
    Monday, September 3, 2012 9:54 PM
    Moderator

All replies

  • SYstem error 34 is an odd one.

    Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

     Have you been using any form of Registry Cleaner??

    First check that the Service is set to start Automatically –

    Click on Start,

     in the Search box, type

    SERVICES.MSC

    and hit the Enter key.

    Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.

    Make sure that it’s set to Automatic, and click Apply

     

     Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

     

     Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

     

    net start slsvc

    sc qc slsvc

    sc queryex slsvc

    sc qprivs slsvc

    sc qsidtype slsvc

    sc sdshow slsvc

     

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, September 3, 2012 7:44 PM
    Moderator
  • No, I do not use a registry cleaner.

    Also, this is the 32-bit version of Windows Vista.

    The Software Licensing service fails to start immediately with the error message: "Windows could not start the Software Licensing service on the local computer. Error 0xd0000022: 0xd0000022"

    The Event Log message: "The Software Licensing service failed to start, hr=0xd0000022, [2,4]"

    ------------------------------------


    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\David J. Miller>net start slsvc
    System error 5 has occurred.

    Access is denied.


    C:\Users\David J. Miller>sc qc slsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
            LOAD_ORDER_GROUP   : ProfSvc_Group
            TAG                : 0
            DISPLAY_NAME       : Software Licensing
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Users\David J. Miller>sc queryex slsvc

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : -805306334  (0xd0000022)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Users\David J. Miller>sc qprivs slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Users\David J. Miller>sc qsidtype slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Users\David J. Miller>sc sdshow slsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)
    -----------------------------


    • Edited by sv Questor Monday, September 3, 2012 8:20 PM
    Monday, September 3, 2012 8:06 PM
  • You didn't run that in an Elevated Command Prompt as requested.

    Please run the following commands in an Elevated Command prompt, and post the results.



    REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

    They may show something



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, September 3, 2012 8:14 PM
    Moderator
  • I am supprised it did not run as Admin. I have the Dos Command setup to "Run as administrator" because I use it a lot to install and test the WxImageDownloader service.

    I re-ran the test as requested. The new result indicates it started; however, when I checked Services, "slsvc" is not running.

    Also, if relavent,  the "SLUIINotify" does not start. The message is about unauthorized windows modification and the screen background goes black. I have NOT tried to change any System software!!!! Maybe malware slipped by the free AVAST I'm using. I ran the Microsoft Safety Scan a few days ago on 16 million files and it found and fixed 27 problems. I ran CHKDSK C: /R and it did not find any problems. I hope this added info does not confuse the issue ...
    ---------------

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start slsvc
    The Software Licensing service is starting.
    The Software Licensing service was started successfully.


    C:\Windows\system32>
    C:\Windows\system32>sc qc slsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
            LOAD_ORDER_GROUP   : ProfSvc_Group
            TAG                : 0
            DISPLAY_NAME       : Software Licensing
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Windows\system32>
    C:\Windows\system32>sc queryex slsvc

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 3544
            FLAGS              :

    C:\Windows\system32>
    C:\Windows\system32>sc qprivs slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Windows\system32>
    C:\Windows\system32>sc qsidtype slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Windows\system32>
    C:\Windows\system32>sc sdshow slsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
    ------------------------------

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
        DisplayName    REG_SZ    Security Processor Loader Driver
        ErrorControl    REG_DWORD    0x3
        Start    REG_DWORD    0x0
        Type    REG_DWORD    0x1
        CBE70A89-7F92-41a0-8054-8E07876730A3    REG_DWORD    0x23
        402FB389-1E7C-4aea-90BE-B0B8E7A9A360    REG_SZ    20111025222523716

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
        0    REG_SZ    Root\LEGACY_SPLDR\0000
        Count    REG_DWORD    0x1
        NextInstance    REG_DWORD    0x1


    C:\Windows\system32>
    C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL
    DR /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
        NextInstance    REG_DWORD    0x1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
        Service    REG_SZ    spldr
        Legacy    REG_DWORD    0x1
        ConfigFlags    REG_DWORD    0x400
        Class    REG_SZ    LegacyDriver
        ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
        DeviceDesc    REG_SZ    Security Processor Loader Driver
        Capabilities    REG_DWORD    0x0

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
        ActiveService    REG_SZ    spldr
    -------------------------------------

     

    Monday, September 3, 2012 8:56 PM
  • That all looks normal

    The SLUINotify message is interesting - I need to think about that.

    Please run the following command in an Elevated Command Prompt - I do NOT need the list, merely the number of files found (at least for the moment)

    DIR C:\Windows\System32 /AR /S

    [edit] also the number of directories, please [/edit]


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Monday, September 3, 2012 9:16 PM
    Moderator
  • As far as the SLUINotify problem is conderned,

    Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

    net start sluinotify

    sc qc sluinotify

    sc queryex sluinotify

    sc qprivs sluinotify

    sc qsidtype sluinotify

    sc sdshow sluinotify


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, September 3, 2012 9:28 PM
    Moderator
  • Hope this is it:

    C:\Windows\system32>DIR C:\Windows\System32 /AR /S

         Total Files Listed:
                1384 File(s)    155,854,141 bytes
                   3 Dir(s)   6,033,702,912 bytes free

    Monday, September 3, 2012 9:33 PM
  • Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start sluinotify
    The SL UI Notification Service service is starting.
    The SL UI Notification Service service was started successfully.


    C:\Windows\system32>
    C:\Windows\system32>sc qc sluinotify
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: sluinotify
            TYPE               : 20  WIN32_SHARE_PROCESS
            START_TYPE         : 3   DEMAND_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : SL UI Notification Service
            DEPENDENCIES       : SLSvc
                               : netprofm
                               : EventSystem
            SERVICE_START_NAME : NT AUTHORITY\LocalService

    C:\Windows\system32>
    C:\Windows\system32>sc queryex sluinotify

    SERVICE_NAME: sluinotify
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 1364
            FLAGS              :

    C:\Windows\system32>
    C:\Windows\system32>sc qprivs sluinotify
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sluinotify
            PRIVILEGES       : SeChangeNotifyPrivilege
                             : SeImpersonatePrivilege

    C:\Windows\system32>
    C:\Windows\system32>sc qsidtype sluinotify
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sluinotify
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Windows\system32>
    C:\Windows\system32>sc sdshow sluinotify

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCLCSWRPWPDTLOCRRC;;;S-1-5-80-2119565420-41558
    74467-2934723793-509086461-374458824)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCL
    CSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)(A;;CR;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRC
    WDWO;;;WD)

    Window Activate Error

    Monday, September 3, 2012 9:43 PM
  • AHAH!!!!!

    To correct this:-

     

    Open Windows Explorer (Computer)

    Navigate to the C:\Windows folder

    Find the System32 sub-folder and right-click on it

    select Properties

     

    Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.

    Click on Apply.

     

    Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set,
    and click OK.

     

    Accept the Administrator prompt. After a couple of seconds, you'll be told there is an
    error - click on the 'Ignore all' button.

     

    Wait for it to finish - it could take a couple of minutes.

     

    OK out, and exit Windows Explorer.

     

    Reboot twice

     

    Post a new MGADiag report.

     



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Proposed as answer by Noel D PatonEditor Monday, September 3, 2012 10:48 PM
    • Marked as answer by sv Questor Monday, September 3, 2012 11:07 PM
    Monday, September 3, 2012 9:54 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-66XJD-VTHH3-PCR8V
    Windows Product Key Hash: WL8/7Dng5E2DD2N0f3Sh0TEJHCc=
    Windows Product ID: 89580-447-1143577-71499
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {E1816448-DFBD-480C-8CB7-A4D655870C30}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error: M:20111025222523716-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E1816448-DFBD-480C-8CB7-A4D655870C30}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PCR8V</PKey><PID>89580-447-1143577-71499</PID><PIDType>5</PIDType><SID>S-1-5-21-83700049-3612769570-2511705746</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MP061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="4"/><Date>20060317000000.000000+000</Date></BIOS><HWID>7E323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time (Mexico)(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00142-447-114357-00-1033-6000.0000-2362008
    Installation ID: 019891407763697543771793528623528324239992961585373065
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: PCR8V
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAQABAAAAAgABAAEAeqjy0oq0Tp7qTmKsel3YqvL0qMdWKqxW9Eg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M07   
      FACP   DELL    M07   
      BOOT   DELL    M07   
      MCFG   DELL    M07   
      SSDT   PmRef  CpuPm

    Monday, September 3, 2012 10:41 PM
  • BINGO!

    We got there in the end :)

    Well done, and thanks for sticking with it.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, September 3, 2012 10:48 PM
    Moderator
  • YES. Thank you very much for the assistance. But I feel sorry for the average Windows user who encounters an Activation problem such as this one. And what should other's who read this be able to do first without resorting to all the above? What caused the problem?

    Again! Thank you.

    David.

    • Marked as answer by sv Questor Monday, September 3, 2012 11:07 PM
    • Unmarked as answer by sv Questor Monday, September 3, 2012 11:07 PM
    Monday, September 3, 2012 10:55 PM
  • Something had set all the files in the System32 folder to read-only status - sometimes it's the user in the mistaken belief that this will prevent virus infection, and sometimes it's the result of malware.

    Unfortunately the error-reporting in such cases leaves a lot to be desired, and there's not too many obvious signs.

    Think yourself lucky it was the odd 0xD0000022 error that twigged me onto it - eventually - as it resembled one in Windows 7 which I know fairly well, and it was a case of running through the permutations until we hit the right one.

    Having had the occasional brush with WGA problems myself, I know how confusing it can be when you're faced with the notification - and having worked these forums almost exclusively for the past two years or so, I certainly know how difficult it can be to track the cause down.

    It's taken that long for me to be able to solve the majority of the problem we see here....... and now I have to start the learning process all over again for Windows 8 with all its new 'capabilities'! By the time I get abreast of that, Win9 will probably be on the shelves :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, September 3, 2012 11:15 PM
    Moderator