Cannot Activate Windows Vista Ultimate: Software Licensing fails to start

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  SYstem error 34 is an odd one.

  Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

   Have you been using any form of Registry Cleaner??

  First check that the Service is set to start Automatically –

  Click on Start,

   in the Search box, type

  SERVICES.MSC

  and hit the Enter key.

  Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.

  Make sure that it’s set to Automatic, and click Apply

   

   Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

   

   Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

   

  net start slsvc

  sc qc slsvc

  sc queryex slsvc

  sc qprivs slsvc

  sc qsidtype slsvc

  sc sdshow slsvc

   

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, September 3, 2012 7:44 PM

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  No, I do not use a registry cleaner.

  Also, this is the 32-bit version of Windows Vista.

  The Software Licensing service fails to start immediately with the error message: "Windows could not start the Software Licensing service on the local computer. Error 0xd0000022: 0xd0000022"

  The Event Log message: "The Software Licensing service failed to start, hr=0xd0000022, [2,4]"

  ------------------------------------

  
  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Users\David J. Miller>net start slsvc
  System error 5 has occurred.

  Access is denied.

  
  C:\Users\David J. Miller>sc qc slsvc
  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: slsvc
          TYPE               : 10  WIN32_OWN_PROCESS
          START_TYPE         : 2   AUTO_START
          ERROR_CONTROL      : 1   NORMAL
          BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
          LOAD_ORDER_GROUP   : ProfSvc_Group
          TAG                : 0
          DISPLAY_NAME       : Software Licensing
          DEPENDENCIES       : RpcSs
          SERVICE_START_NAME : NT AUTHORITY\NetworkService

  C:\Users\David J. Miller>sc queryex slsvc

  SERVICE_NAME: slsvc
          TYPE               : 10  WIN32_OWN_PROCESS
          STATE              : 1  STOPPED
          WIN32_EXIT_CODE    : -805306334  (0xd0000022)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 0
          FLAGS              :

  C:\Users\David J. Miller>sc qprivs slsvc
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: slsvc
          PRIVILEGES       : SeAuditPrivilege
                           : SeChangeNotifyPrivilege
                           : SeCreateGlobalPrivilege
                           : SeImpersonatePrivilege

  C:\Users\David J. Miller>sc qsidtype slsvc
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: slsvc
  SERVICE_SID_TYPE:  UNRESTRICTED

  C:\Users\David J. Miller>sc sdshow slsvc

  D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
  RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)
  -----------------------------

  
  

  • Edited by sv Questor Monday, September 3, 2012 8:20 PM

  Monday, September 3, 2012 8:06 PM
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  You didn't run that in an Elevated Command Prompt as requested.

  Please run the following commands in an Elevated Command prompt, and post the results.

  
  
  REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
  
  REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
  
  They may show something

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, September 3, 2012 8:14 PM

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  I am supprised it did not run as Admin. I have the Dos Command setup to "Run as administrator" because I use it a lot to install and test the WxImageDownloader service.

  I re-ran the test as requested. The new result indicates it started; however, when I checked Services, "slsvc" is not running.

  Also, if relavent,  the "SLUIINotify" does not start. The message is about unauthorized windows modification and the screen background goes black. I have NOT tried to change any System software!!!! Maybe malware slipped by the free AVAST I'm using. I ran the Microsoft Safety Scan a few days ago on 16 million files and it found and fixed 27 problems. I ran CHKDSK C: /R and it did not find any problems. I hope this added info does not confuse the issue ...
  ---------------

  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Windows\system32>net start slsvc
  The Software Licensing service is starting.
  The Software Licensing service was started successfully.

  
  C:\Windows\system32>
  C:\Windows\system32>sc qc slsvc
  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: slsvc
          TYPE               : 10  WIN32_OWN_PROCESS
          START_TYPE         : 2   AUTO_START
          ERROR_CONTROL      : 1   NORMAL
          BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
          LOAD_ORDER_GROUP   : ProfSvc_Group
          TAG                : 0
          DISPLAY_NAME       : Software Licensing
          DEPENDENCIES       : RpcSs
          SERVICE_START_NAME : NT AUTHORITY\NetworkService

  C:\Windows\system32>
  C:\Windows\system32>sc queryex slsvc

  SERVICE_NAME: slsvc
          TYPE               : 10  WIN32_OWN_PROCESS
          STATE              : 4  RUNNING
                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
          WIN32_EXIT_CODE    : 0  (0x0)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 3544
          FLAGS              :

  C:\Windows\system32>
  C:\Windows\system32>sc qprivs slsvc
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: slsvc
          PRIVILEGES       : SeAuditPrivilege
                           : SeChangeNotifyPrivilege
                           : SeCreateGlobalPrivilege
                           : SeImpersonatePrivilege

  C:\Windows\system32>
  C:\Windows\system32>sc qsidtype slsvc
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: slsvc
  SERVICE_SID_TYPE:  UNRESTRICTED

  C:\Windows\system32>
  C:\Windows\system32>sc sdshow slsvc

  D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
  RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
  ------------------------------

  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
      DisplayName    REG_SZ    Security Processor Loader Driver
      ErrorControl    REG_DWORD    0x3
      Start    REG_DWORD    0x0
      Type    REG_DWORD    0x1
      CBE70A89-7F92-41a0-8054-8E07876730A3    REG_DWORD    0x23
      402FB389-1E7C-4aea-90BE-B0B8E7A9A360    REG_SZ    20111025222523716

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
      0    REG_SZ    Root\LEGACY_SPLDR\0000
      Count    REG_DWORD    0x1
      NextInstance    REG_DWORD    0x1

  
  C:\Windows\system32>
  C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL
  DR /S

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
      NextInstance    REG_DWORD    0x1

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
      Service    REG_SZ    spldr
      Legacy    REG_DWORD    0x1
      ConfigFlags    REG_DWORD    0x400
      Class    REG_SZ    LegacyDriver
      ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
      DeviceDesc    REG_SZ    Security Processor Loader Driver
      Capabilities    REG_DWORD    0x0

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
      ActiveService    REG_SZ    spldr
  -------------------------------------

   

  Monday, September 3, 2012 8:56 PM
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  That all looks normal

  The SLUINotify message is interesting - I need to think about that.

  Please run the following command in an Elevated Command Prompt - I do NOT need the list, merely the number of files found (at least for the moment)
  

  DIR C:\Windows\System32 /AR /S

  [edit] also the number of directories, please [/edit]

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  

  • Edited by Noel D PatonModerator Monday, September 3, 2012 9:21 PM add directory request

  Monday, September 3, 2012 9:16 PM

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  As far as the SLUINotify problem is conderned,

  Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

  net start sluinotify

  sc qc sluinotify

  sc queryex sluinotify

  sc qprivs sluinotify

  sc qsidtype sluinotify

  sc sdshow sluinotify

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, September 3, 2012 9:28 PM

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  Hope this is it:

  C:\Windows\system32>DIR C:\Windows\System32 /AR /S

       Total Files Listed:
              1384 File(s)    155,854,141 bytes
                 3 Dir(s)   6,033,702,912 bytes free

  Monday, September 3, 2012 9:33 PM
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  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Windows\system32>net start sluinotify
  The SL UI Notification Service service is starting.
  The SL UI Notification Service service was started successfully.

  
  C:\Windows\system32>
  C:\Windows\system32>sc qc sluinotify
  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: sluinotify
          TYPE               : 20  WIN32_SHARE_PROCESS
          START_TYPE         : 3   DEMAND_START
          ERROR_CONTROL      : 1   NORMAL
          BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService
          LOAD_ORDER_GROUP   :
          TAG                : 0
          DISPLAY_NAME       : SL UI Notification Service
          DEPENDENCIES       : SLSvc
                             : netprofm
                             : EventSystem
          SERVICE_START_NAME : NT AUTHORITY\LocalService

  C:\Windows\system32>
  C:\Windows\system32>sc queryex sluinotify

  SERVICE_NAME: sluinotify
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 4  RUNNING
                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
          WIN32_EXIT_CODE    : 0  (0x0)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 1364
          FLAGS              :

  C:\Windows\system32>
  C:\Windows\system32>sc qprivs sluinotify
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: sluinotify
          PRIVILEGES       : SeChangeNotifyPrivilege
                           : SeImpersonatePrivilege

  C:\Windows\system32>
  C:\Windows\system32>sc qsidtype sluinotify
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: sluinotify
  SERVICE_SID_TYPE:  UNRESTRICTED

  C:\Windows\system32>
  C:\Windows\system32>sc sdshow sluinotify

  D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCLCSWRPWPDTLOCRRC;;;S-1-5-80-2119565420-41558
  74467-2934723793-509086461-374458824)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCL
  CSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)(A;;CR;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRC
  WDWO;;;WD)

  

  Monday, September 3, 2012 9:43 PM
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  AHAH!!!!!

  To correct this:-

   

  Open Windows Explorer (Computer)

  Navigate to the C:\Windows folder

  Find the System32 sub-folder and right-click on it

  select Properties

   

  Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.

  Click on Apply.

   

  Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set,
  and click OK.

   

  Accept the Administrator prompt. After a couple of seconds, you'll be told there is an
  error - click on the 'Ignore all' button.

   

  Wait for it to finish - it could take a couple of minutes.

   

  OK out, and exit Windows Explorer.

   

  Reboot twice

   

  Post a new MGADiag report.

   

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Monday, September 3, 2012 10:48 PM
  • Marked as answer by sv Questor Monday, September 3, 2012 11:07 PM

  Monday, September 3, 2012 9:54 PM

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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-66XJD-VTHH3-PCR8V
  Windows Product Key Hash: WL8/7Dng5E2DD2N0f3Sh0TEJHCc=
  Windows Product ID: 89580-447-1143577-71499
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.0.6002.2.00010100.2.0.001
  ID: {E1816448-DFBD-480C-8CB7-A4D655870C30}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Ultimate
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.120402-0336
  TTS Error: M:20111025222523716-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
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  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, Ultimate edition
  Description: Windows Operating System - Vista, RETAIL channel
  Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89580-00142-447-114357-00-1033-6000.0000-2362008
  Installation ID: 019891407763697543771793528623528324239992961585373065
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: PCR8V
  License Status: Licensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: MgAAAAEAAgABAAIAAQABAAAAAgABAAEAeqjy0oq0Tp7qTmKsel3YqvL0qMdWKqxW9Eg=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M07   
    FACP   DELL    M07   
    BOOT   DELL    M07   
    MCFG   DELL    M07   
    SSDT   PmRef  CpuPm

  Monday, September 3, 2012 10:41 PM
• 

  

  0

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  BINGO!

  We got there in the end :)

  Well done, and thanks for sticking with it.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, September 3, 2012 10:48 PM

  Moderator
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  YES. Thank you very much for the assistance. But I feel sorry for the average Windows user who encounters an Activation problem such as this one. And what should other's who read this be able to do first without resorting to all the above? What caused the problem?

  Again! Thank you.

  David.

  • Marked as answer by sv Questor Monday, September 3, 2012 11:07 PM
  • Unmarked as answer by sv Questor Monday, September 3, 2012 11:07 PM

  Monday, September 3, 2012 10:55 PM
• 

  

  0

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  Something had set all the files in the System32 folder to read-only status - sometimes it's the user in the mistaken belief that this will prevent virus infection, and sometimes it's the result of malware.

  Unfortunately the error-reporting in such cases leaves a lot to be desired, and there's not too many obvious signs.

  Think yourself lucky it was the odd 0xD0000022 error that twigged me onto it - eventually - as it resembled one in Windows 7 which I know fairly well, and it was a case of running through the permutations until we hit the right one.

  Having had the occasional brush with WGA problems myself, I know how confusing it can be when you're faced with the notification - and having worked these forums almost exclusively for the past two years or so, I certainly know how difficult it can be to track the cause down.

  It's taken that long for me to be able to solve the majority of the problem we see here....... and now I have to start the learning process all over again for Windows 8 with all its new 'capabilities'! By the time I get abreast of that, Win9 will probably be on the shelves :)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, September 3, 2012 11:15 PM

  Moderator