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Windows 7 suddenly stopped.

Question
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I was playing a game,(legal copy)when my computer randomly turned off. So i booted it back up and it went to the start up repair, I waited for a few minutes then it said "Startup repair cannot automatically fix your problem." So i tried to restore my computer to a few days before. When it turned back on, a pop up opened and said. "Windows is not genuine." Then my desktop image turned black. Now in the bottom corner it says, Windows 7 Build 7601 This copy of Windows is not genuine.
Can someone please help me?
P.S. I have Norton AV- Edited by Houndsman Tuesday, December 3, 2013 2:55 AM
Tuesday, December 3, 2013 1:45 AM
Answers
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You have and OEM SLP build on a system with a Retail motherboard. Has the motherboard been replaced? At any rate, an OEM SLP OS is only valid for the hardware upon which is was originally installed. You will need to purchase a valid Retail copy of Windows, format and then install it on your PC.
Please do not read this sentence. Please ignore the previous sentence.
- Proposed as answer by Noel D PatonModerator Sunday, December 8, 2013 2:02 PM
- Marked as answer by Noel D PatonModerator Sunday, December 15, 2013 1:45 PM
Tuesday, December 3, 2013 10:56 PM
All replies
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Please visit the Windows 7 Repair & Recovery Forum for troubleshooting assistance. Thank you!
Carey Frisch
Tuesday, December 3, 2013 7:39 AMModerator -
I was playing a game,(legal copy)when my computer randomly turned off. So i booted it back up and it went to the start up repair, I waited for a few minutes then it said "Startup repair cannot automatically fix your problem." So i tried to restore my computer to a few days before. When it turned back on, a pop up opened and said. "Windows is not genuine." Then my desktop image turned black. Now in the bottom corner it says, Windows 7 Build 7601 This copy of Windows is not genuine.
Can someone please help me?
P.S. I have Norton AV
Please read this thread and follow the directions, posting your results back here:
Please do not read this sentence. Please ignore the previous sentence.
Tuesday, December 3, 2013 3:29 PM -
Does this help?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B40CE622-6908-457E-8B49-0C40EED41659}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B40CE622-6908-457E-8B49-0C40EED41659}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-603198690-2610250515-4208497522</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.70</Version><SMBIOSVersion major="2" minor="7"/><Date>20130302000000.000000+000</Date></BIOS><HWID>DA173907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700004-02-1033-7601.0000-2562013
Installation ID: 009185764794839681496204176215500935626221876894466231
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7TP9F
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 12/3/2013 3:35:47 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:2:2013 18:13
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAEAAAACAAAAAgABAAEAln0mUeTfwr90xOjtPCAavxZDmvnybVDnlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT Intel_ AoacTabl
AAFT ALASKA OEMAAFT
SSDT Intel_ AoacTabl
SSDT Intel_ AoacTabl
SSDT Intel_ AoacTabl
ASF! INTEL HCG
BGRT ALASKA A M I
- Edited by Houndsman Tuesday, December 3, 2013 10:42 PM
Tuesday, December 3, 2013 10:36 PM -
You have and OEM SLP build on a system with a Retail motherboard. Has the motherboard been replaced? At any rate, an OEM SLP OS is only valid for the hardware upon which is was originally installed. You will need to purchase a valid Retail copy of Windows, format and then install it on your PC.
Please do not read this sentence. Please ignore the previous sentence.
- Proposed as answer by Noel D PatonModerator Sunday, December 8, 2013 2:02 PM
- Marked as answer by Noel D PatonModerator Sunday, December 15, 2013 1:45 PM
Tuesday, December 3, 2013 10:56 PM -
I have all of the original parts in the computer. This happened after the crash.Tuesday, December 3, 2013 11:35 PM
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The installation is classed as counterfeit.
You appear to have replaced the motherboard - and the OEM_SLP Key cannot work on a non-OEM replacement.
If you're lucky, replacing the Key with the one from your COA sticker (if you still have that) will allow activation - if not, then you'll have to spring for a new Windows license.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Wednesday, December 4, 2013 1:56 PMModerator -
That's the problem. Nothing has been replaced, removed, or anything. Could this of happened when i blew out the case?Wednesday, December 4, 2013 9:07 PM
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Could this of happened when i blew out the case?
No. And here is why:
Windows License Type: OEM SLP - This means the OS was installed at the factory by a company such as Dell.
<SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM> - This means it is a Retail motherboard. Dell or Gateway or any other company that ships with OEM SLP installs will put the Make and Model of the system in there. Without fail.
This has nothing to do with anything you did with the case or the game or a virus or a power failure.
Please do not read this sentence. Please ignore the previous sentence.
- Edited by Kamin of Ressik Wednesday, December 4, 2013 9:43 PM
Wednesday, December 4, 2013 9:43 PM