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Error 0XL004D401 - and posting as requested RRS feed

  • Question

  •  

    Further to the post I made earlier on the Microsoft Website; please see the following items, I could extract from following the instructions as requested.

    MGA Diagnostics ReportI pressed copy and this is what I got

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004d401

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6000.2.00010300.0.0.003

    ID: {42E8CE8D-A2E9-4136-8361-771C2CB18C71}(3)

    Is Admin: No

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6000.vista_gdr.100218-0019

    TTS Error: K:20110511175529621-M:20110511145927867-

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{42E8CE8D-A2E9-4136-8361-771C2CB18C71}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3686199120-2132934013-676436712</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V6000 (GF814EA#ABU)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16     </Version><SMBIOSVersion major="2" minor="4"/><Date>20070202000000.000000+000</Date></BIOS><HWID>16323507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5FD2D60E7E6E6D0</Val><Hash>pMlgmzKMrsx2PtIb8jmjVO0PDDY=</Hash><Pid>81599-872-1560207-65085</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 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

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(291, 5) (null): 0xC004D401

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEAJJRwVZTmFrugNIbz1kNozuIVSOTuvnhrArzy9Kql6sPIdaxW9Eg=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HP                          30BB   

      FACP                                   INTEL                     CALISTGA

      HPET                                    HP                          30BB   

      BOOT                                  HP                          30BB   

      MCFG                                 HP                          30BB   

      TCPA                                   HP                          30BB   

      APIC                                    HP                          30BB   

      SLIC                                      HPQOEM                             SLIC-MPC

      SSDT                                    HP                          30BB   

      SSDT                                    HP                          30BB   

      SSDT                                    HP                          30BB   

      SSDT                                    HP                          30BB   

     

     

     

     

     


    Previous Correspondance

    As i mentioned the Vista came preinstalled with the laptop - I did the sytem recovery that puts the laptop back to factory condition. The way I did this was through Recovery Manager on Vista

     

    Question              

    An Unauthorized change was made to Windows ? Not sure why this keeps on popping up?

    I have recently reformatted my computer, and I am getting the following problem.

    An Unauthorized change was made to Windows.
     You will no longer receive notification including those about licenses or activation:
    Error 0XL004D401 ,
    The Security Processer reported a system file mismatch. Use the link below to find out how to fix your system, When I click on the link it takes me to a Microsoft page where it says to click regarding validation. http://www.microsoft.com/genuine/default.aspx . When I do this nothing happens though.

    I am really confused, because Windows Vista came preinstalled with the Laptop, and I don't have any CDs/ DVD regarding VIsta, and never had any of these notices popping up before

     

    hi

    you do not say how you reformatted/reinstalled Vista

    as you say you do not have a Disk you would have used the Recovery partition?

     

    run a MGA Diagnostics Report and repost in the Vista Genuine Forum

    When you login to Vista, a window with several options will be available, select the option to open your  Internet browser.

    ·        Type:http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    ·        A window will come up prompting to “Run” or “Save”, select “Run”

    ·        When the MGA Diagnostic Tool starts running click the “Continue” button, when the diagnostics is complete click the “Copy” button.

    ·        Paste the report into a thread in the appropriateWindows Genuine Advantage forum

     

    Here is where to repost that MGA Diagnostics Report

    Issues relating to the Windows Vista Software Protection Platform - Non-Genuine dialog boxes, validation problems, or software licensing services messages.

    http://social.microsoft.com/Forums/en-US/genuinevista/threads






    Wednesday, May 11, 2011 5:50 PM

Answers

  • "rafffaq" wrote in message news:98f6bc30-c92a-4f6c-9118-24864ecd84a2...

     

    Further to the post I made earlier on the Microsoft Website; please see the following items, I could extract from following the instructions as requested.

    MGA Diagnostics ReportI pressed copy and this is what I got

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004d401

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6000.2.00010300.0.0.003

    ID: {42E8CE8D-A2E9-4136-8361-771C2CB18C71}(3)

    Is Admin: No

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6000.vista_gdr.100218-0019

    TTS Error: K:20110511175529621-M:20110511145927867-

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(291, 5) (null): 0xC004D401

    You've recently installed Avast v6??
    If so, that's the cause of your problem. So far the only solution we've found is to uninstall Avast, and use an alternative AV.
    You need also to run the Avast Uninstall Utility, which will remove other bits left behind by the normal uninstall routine.
    http://www.avast.com/uninstall-utility - before installing the new AV

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 11, 2011 6:11 PM
    Moderator