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Auto accept updates not working RRS feed

  • Question

  • Hi all,

    I'm trying to get the Auto Accept Updates rule to run when I have resources that submit time against their tasks in their Timesheet.  We are only entering time via the timesheet, but single entry mode is switched on.

     

    Basically, when the users enters time, and then chooses Send Status, the Status Update sits there in Approval Center.  If I go to the rule management, and run the rule, it accepts the update and publishes as per the rule setup.

    Is there any possible reason why the auto accept update would not fire automatically?

    Thanks,

    Lee



    • Edited by Lee Stokes Monday, January 30, 2012 2:22 PM
    Monday, January 30, 2012 2:21 PM

Answers

  • Guys,

    Thanks for all the responses, and I think I've found the issue.

    This only seems to happen when somebody is entering time on behalf (acting as a delegate) for another user.

    What is the process for raising this issue with microsoft, or can anybody recommend a workaround?

    Thanks,

    Lee

    • Marked as answer by Lee Stokes Tuesday, April 24, 2012 1:46 PM
    Thursday, February 9, 2012 2:42 PM

All replies

  • Lee,

    Which version of Project Server are you using? 

    Is the box below checked, when you setup your rule?

     


    Prasanna Adavi, PMP, MCTS http://thinkepm.blogspot.com
    Monday, January 30, 2012 3:53 PM
  • Hi Prasanna,

    Sorry, yes, how amiss of me.  Project Server 2010 SP1.

    Yes, that box is checked.

     

    Monday, January 30, 2012 4:00 PM
  • Lee --
     
    Rules only auto approve Task Updates from your team members.  You cannot use Rules to auto approve Timesheets.  Resource managers must approve Timesheet manually.  Hope this helps.

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Tuesday, January 31, 2012 2:47 AM
  • Hi Dale,

    I'm not actually trying to approve the timesheets themselves (all users are set to be their own timesheet approver) - just time entered into the timesheet and submitted using Send Status.

    I'm also confused as when I run the rule manually from with Manage Rules it removes the Status Update for the time entered from the Approval Center, so it is recognising it and accepting the update and publishing it, as per the rule set-up.

     

    Thanks,

    Lee

    Tuesday, January 31, 2012 12:35 PM
  • Lee --
     
    If your Rule does not auto approve certain task updates, that would usually mean that the task updates do not meet the criteria specified in the Rule.  Beyond that, I cannot speculate why the Rule would not work automatically.  Sorry I cannot be of more help.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Wednesday, February 1, 2012 3:41 AM
  • Lee, I can verify that this works for me in Single Entry mode.  SP1, Dec CU.
    Ben Howard [MVP] blog | web
    Wednesday, February 1, 2012 10:01 AM
  • Guys,

    Thanks for all the responses, and I think I've found the issue.

    This only seems to happen when somebody is entering time on behalf (acting as a delegate) for another user.

    What is the process for raising this issue with microsoft, or can anybody recommend a workaround?

    Thanks,

    Lee

    • Marked as answer by Lee Stokes Tuesday, April 24, 2012 1:46 PM
    Thursday, February 9, 2012 2:42 PM
  • Hello Lee,

    Did you already raised this issue with Microsoft, has this been confirmed as a bug?

    We have the same issue with task updates in the context of acting as a a delegate. It looks like it has something to do with the RULE_IS_EXCL_DELEGATEE property from Rules. 
    http://technet.microsoft.com/en-us/library/websvcpwa.rulesdataset.rulesrow.rule_is_excl_delegatee(v=office.12).aspx

    Does anybody know what the purpose is of this property? Has something to do with delegates in combination with rules?



    • Edited by Expiscornovus Tuesday, April 24, 2012 11:30 AM had new test results
    Tuesday, April 24, 2012 10:21 AM
  • Hello,

    The issue is referenced by Microsoft. The autoapproval rules don't work when the you use the delegation. This issue impacts Tasks submission.

    If you use the Single Entry Mode, users update their timesheets but as soon as they submit actuals, a Task statusing job is sent to the queue as well. If you use the delegation, this job is not processed by the auto approval rule.

    I think we should get more détails soon.

    Regards,

    Marc

    Tuesday, May 29, 2012 4:26 PM
  • Like Marc described, it is now fixed by Microsoft. They fixed it in the August 2012 CU:
    http://support.microsoft.com/kb/2687390/en-us


    - Dennis | Netherlands | Blog | Twitter

    Wednesday, September 19, 2012 10:25 PM