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Assign a case to both a compaign and an account / contact RRS feed

  • Question

  • Pretty well as the title, can I assign a case to both a compaign and an account / contact.

    Basically we are generating cases in reponse to a mail out

    With thanks

    Mark

    Wednesday, February 26, 2014 1:22 PM

Answers

  • Hi Mark,

    The only way I see that happening is creating a new relationship between Campaign and Case; because out-of-the-box Cases can only have Contacts/Accounts as the customer.

    • Proposed as answer by KunuChopra Thursday, February 27, 2014 6:08 AM
    • Marked as answer by Mark Gould Friday, February 28, 2014 2:53 PM
    Wednesday, February 26, 2014 2:40 PM