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HTC Windows 8x phone, recently and randomly my Microsoft account will not connect on my phone

    Question

  • I have a HTC Windows 8x phone, recently and randomly my Microsoft account will not connect on my phone. My account was connected on my phone until a few days ago. I can still log onto my account with no problem on the computer. Every time i go to connect my account on my phone a message comes up and says " Can't connect. We're having a problem signing in. Make sure you have good reception. If you do, the problem may be on the other end. Wait a little while and try again." I've been getting this message for days now. I have already reset my phone to its factory settings TWICE. My date and time are correct and my reception is perfectly fine. 

    At this point i'm extremely frustrated.. I've read numerous posts online about this and have yet to find an answer. Can anyone please help!!

    Saturday, November 07, 2015 5:32 PM

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