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Office 2007 is flagged as not Genuine RRS feed

  • Question

  • I ordered a copy of Office 2007 under the contract with Microsoft, supporting a Vista rollout. This was delivered some months ago, and I have been using it since. Recently Microsoft validation is now indicating that this is not genuine. How can we stop this issue, which may affect many people who have taken up the Home use option, in support of the Vista rollout?

    • Edited by John A OC Monday, November 9, 2009 5:22 AM
    Sunday, November 8, 2009 6:03 PM

Answers

  • Hello John A OC,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, November 13, 2009 9:18 PM
    Monday, November 9, 2009 3:03 AM

All replies

  • Hello John A OC,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, November 13, 2009 9:18 PM
    Monday, November 9, 2009 3:03 AM
  • No reply from original poster.

    Posted question is assumed to have been resolved.

    Darin MS
    Friday, November 13, 2009 9:17 PM