Vista Homa Basic "validation"

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  Hello Connie,

   

    ~If your post is for the purpose of requesting assistance with your Validation issue, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread. Please also provide a detailed description of your issue (preferable without the language). 

   

  If you do not have access to the Start Button:

  1) Login to Vista and Click the option that brings up Internet Explorer.

  2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

  3) A window will come up asking if you want to Run or Save, Select Run

  4) When the program runs, Click the Continue button, then click the Copy button.

  5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2891748&SiteID=25 into the browser address bar.

  6) In a reply post, Paste the Diagnostic Report.

   

    ~If your post is for the purpose providing feedback on how much you apparently hate Microsoft Software, please tell me and I will move this thread to the "Feedback and Comments" forum.

   

   

  Connie_1947 wrote:

  My laptop does have the VUNDO trojan.   It got past Microsoft authorized Vista-compatible PC Tools Firewall Plus ... and ... Microsoft authorized Vista-compatible AVG Free Edition antivirus, and yes, both are set for automatic updates.

   

   Please Note: "Vista-compatible" means the software is able to run on Vista. Microsoft makes no clams as to quality or reliability of other company's software.

   

   

  Thank you,

  Darin Smith

  WGA Forum Manager

   

  Friday, February 22, 2008 9:11 PM
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  Diagnostic Report (1.7.0069.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Online Validation Code: 0xc004d401
  Cached Validation Code: N/A, hr = 0xc004d401
  Windows Product Key: *****-*****-VRW92-3VTYM-HBTPB
  Windows Product Key Hash: f2jozkw0zs2dOBYEfV90nVZaNP0=
  Windows Product ID: 89572-OEM-7332166-00152
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6000.2.00010300.0.0.002
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {4C3B4F9D-802B-479F-8797-C638E4ABEF94}(1)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.59.1
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.070627-1500
  TTS Error: M:20080222094743768-
  Validation Diagnostic:
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Notifications Data-->
  Cached Result: N/A
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: FCEE394C-2920-80070002_B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{4C3B4F9D-802B-479F-8797-C638E4ABEF94}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HBTPB</PKey><PID>89572-OEM-7332166-00152</PID><PIDType>2</PIDType><SID>S-1-5-21-302075457-3230898444-4254428698</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A135</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60</Version><SMBIOSVersion major="2" minor="4"/><Date>20070705000000.000000+000</Date></BIOS><HWID>89303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

  Spsys.log Content: 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

   

  laptop is

  Toshiba Satellite A135-S7404 serial number 97350153K

  Microsoft Product Key XXXXX-XXXX-23PFY-YMG4D-BFP42

  This computer was purchased by me and is registrered at Toshiba.

   

  The STOPzilla tech support said to avoid reboot or restarting the computer, because VUNDO trojan is aggressive, making more changes. He said it would take a few days for them to work on it, and get back to me.

   

  Meanwhile Microsoft Vista "validation" is aggressively interferring.

   

  I have had Microsoft products since Windows 3.11

   

  I do not see the products getting any better, only bigger, and more aggressively intrusive regarding other products.

  Now, Microsoft is interferring more aggressively than XP Pro I had last.

   

  I did not ask for a Microsoft product in the least expensive computer I could purchase: Microsoft aggressively makes these contracts.

   

  Obviously, Microsoft is entirely clueless IT'S MY COMPUTER. I paid for it.

   

  You didn't. 

  Saturday, February 23, 2008 6:52 PM
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  If your your computer is indeed infected with a virus, the damage has already been done.  Removing the virus file itself is not going to repair or undo the damage already caused by the virus.  I would recommend using your computer manufacturer's recovery method to reformat your hard drive and reinstall Windows Vista.

   

  Cleaning a Compromised System: http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx

   

  Windows OneCare Protection: http://onecare.live.com/standard/en-us/default.htm

  Saturday, February 23, 2008 11:09 PM

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  Wednesday, March 12, 2008 8:30 PM