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Resolved - Windows Activation Technologies Has Decided That My Genuine Windows Is Not Genuine RRS feed

  • Question

  • The problem is resolved :-)

    After downloading update KB3024777 i was still receiving the non genuine windows popup but i checked

    for further updates and there was another 4 (KB3019978, 3021674, 3022777 & 3019215) so I downloaded

    and installed them. In the 24 hours since the non genuine notification has not reappeared.

    Keeping fingers crossed

    Hope this helps others.

    .............................................................................................................

    I have been running my very genuine version of Windows 7 on my PC for about 4-5 years and woke yesterday to find an annoying popup telling me its not genuine (0x8004fe21).

    I have made no recent changes to my system (none that I am aware of anyway).

    I attempted to resolve the issue online but the 'Windows Validation In Process' process just continues to run with no result and the popup keeps appearing. I am using Mozilla Firefox and the process is allowed to run. I have also installed the OGAPlugin.

    I did manage to install update KB3024777 after receiving the notification.

    Following is my MGADiag report

    Please help :-(

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MCRJF-B3V9C-4J8P9
    Windows Product Key Hash: jykKhKLdYyPZM9ShqXs/SZl5wts=
    Windows Product ID: 00371-OEM-9044013-70571
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {ED902CBA-A1B6-43BB-8E4F-50E1069149C1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\a internet\mozilla\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ED902CBA-A1B6-43BB-8E4F-50E1069149C1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4J8P9</PKey><PID>00371-OEM-9044013-70571</PID><PIDType>3</PIDType><SID>S-1-5-21-3175019690-1671280892-514689260</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2209   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100311000000.000000+000</Date></BIOS><HWID>7AB73D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>601BF8750869D86</Val><Hash>pdNCFOxaN7kqlWboSWs5nMbGl+U=</Hash><Pid>89388-707-9537927-65256</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-440-170571-02-1033-7600.0000-3052011
    Installation ID: 018105205066910993581916704945367873593374099524216922
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4J8P9
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 1/17/2015 6:41:38 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:16:2015 01:48
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: QAAAAAMABgABAAEAAQACAAAAAwABAAEAln0mS+BxFT+Qrka8jCaENGhlBp4uy+Bp0JR39tCX7umSirYtvmRMWA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      OSFR            A_M_I_        OEMOSFR
      SSDT            DpgPmm        CpuPm


    Saturday, January 17, 2015 7:43 AM

Answers

  • Thanks for that - it does appear to take the system some time to recover from the install/uninstall of KB3004394 before showing as genuine again.

    This can often be speeded up using the following routine..

    disable real-time scanning/protection and reboot

    If the notification has disappeared, re-enable real-time scanning and reboot again

    If the notification is still present, first check whether the real-time scanning is still switched off.

    If so, then re-enable it and post the result.

    If it's turned itself back on then tell me or try again using a different disable option.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 20, 2015 2:37 PM
    Moderator

All replies

  • Thanks for that - it does appear to take the system some time to recover from the install/uninstall of KB3004394 before showing as genuine again.

    This can often be speeded up using the following routine..

    disable real-time scanning/protection and reboot

    If the notification has disappeared, re-enable real-time scanning and reboot again

    If the notification is still present, first check whether the real-time scanning is still switched off.

    If so, then re-enable it and post the result.

    If it's turned itself back on then tell me or try again using a different disable option.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 20, 2015 2:37 PM
    Moderator
  • did this work for you
    Friday, April 1, 2016 6:39 PM