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Vista Ultimate, Office 2007 Enterprise passes Valaidate, Fails OAG RRS feed

  • Question

  •  

    Was working fine. Reinstalled Vista, Applied SP!, Reinstalled Office with all the Windows Update downloads( including Office SP1) but cannot pass validation to download Office Sounds. Data requested below:

    Vista

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-M8PXK-H9DR7-KG9RD
    Windows Product Key Hash: 2Ulk+9wfiT9sStTpk60lNwYcOBk=
    Windows Product ID: 89580-OEM-7347687-67235
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {93450B17-6F3F-4170-BA03-B41718BFC1A5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{93450B17-6F3F-4170-BA03-B41718BFC1A5}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KG9RD</PKey><PID>89580-OEM-7347687-67235</PID><PIDType>3</PIDType><SID>S-1-5-21-3339390092-960812728-1027451817</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG965SS_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>MQ96510J.86A.1716.2007.1203.0002</Version><SMBIOSVersion major="2" minor="4"/><Date>20071203000000.000000+000</Date></BIOS><HWID>DF313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central America Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65252</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Office 2007

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-M8PXK-H9DR7-KG9RD
    Windows Product Key Hash: 2Ulk+9wfiT9sStTpk60lNwYcOBk=
    Windows Product ID: 89580-OEM-7347687-67235
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {93450B17-6F3F-4170-BA03-B41718BFC1A5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{93450B17-6F3F-4170-BA03-B41718BFC1A5}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KG9RD</PKey><PID>89580-OEM-7347687-67235</PID><PIDType>3</PIDType><SID>S-1-5-21-3339390092-960812728-1027451817</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG965SS_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>MQ96510J.86A.1716.2007.1203.0002</Version><SMBIOSVersion major="2" minor="4"/><Date>20071203000000.000000+000</Date></BIOS><HWID>DF313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central America Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65252</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Monday, March 24, 2008 6:42 PM

Answers

  • No, Vista SP1 would not have caused your non-genuine licensing issue with Office.  It appears they gave you a copy that should not be sold to anyone.  Print a copy of your MGA report and take it to the seller and demand a genuine retail version of Office, and not an Enterprise edition.  If they do not comply, then file an immediate piracy report with Microsoft.

     

    How to report Microsoft software piracy:

    http://www.microsoft.com/piracy/

     

     

    Monday, March 24, 2008 8:11 PM

All replies

  • From your MGA report:

     

    Office Status: 103 Blocked VLK

    <LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007

     

    Unfortunately, you have a non-genuine "Volume License" copy of Microsoft Office Enterprise installed.

    A VL license is purchased by large business enterprises and not meant for individuals.  Where did you obtain your copy of Office from?

     

     

    Monday, March 24, 2008 7:09 PM
  • From a very reputible company here in Costa RIca.  They are a partner with both Intel and Microsoft.  They could not get me a English copy of Professional so in the end they gave me Enterprise for the same Price.  I have the Original DVD and everything.  The DVD says Microsoft Licensing on it. It was working fine for almost a year, Validated and Authenicating just fine until I re-installed.  Maybe Vista SP1 did this?

     

     

    Monday, March 24, 2008 7:44 PM
  • No, Vista SP1 would not have caused your non-genuine licensing issue with Office.  It appears they gave you a copy that should not be sold to anyone.  Print a copy of your MGA report and take it to the seller and demand a genuine retail version of Office, and not an Enterprise edition.  If they do not comply, then file an immediate piracy report with Microsoft.

     

    How to report Microsoft software piracy:

    http://www.microsoft.com/piracy/

     

     

    Monday, March 24, 2008 8:11 PM