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Volume Shadow Copy Error (0x80042308) RRS feed

  • Question

  • Hi,
    I've been unable to backup my hardrive for about a week now, I'm running Windows Vista, and I've been trying trying recommendations off of Google for quite a while, to no avail.

    When I try to backup files, I get the following error message: The backup did not complete successfully.  A shadow copy could not be created for the following reason: The specified object was not found. (0x80042308)

    Please don't re-direct me to other pages because I guarantee I have tried it....but you can prove me wrong if you're really sure about the problem.  Thanks for the help,
    Alex

    Here are the details from event viewer:

    Volume Shadow Copy Error: An error 0x80042308 was encountered while trying to initialize the Registry Writer.  This may cause future shadow-copy creations to fail.


    Log Name:      Application
    Source:        Windows Backup
    Date:          30/09/2009 5:54:22 PM
    Event ID:      4100
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Alex-PC
    Description:
    File backup failed because a shadow copy could not be created. The system might be low on resources. The error is: (0x80042308).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Backup" />
        <EventID Qualifiers="0">4100</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-09-30T21:54:22.000Z" />
        <EventRecordID>43569</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Alex-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>(0x80042308)</Data>
        <Binary>08230480C0040000F10600000D070000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
      </EventData>
    </Event>

    Log Name:      Application
    Source:        VSS
    Date:          30/09/2009 5:53:08 PM
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Alex-PC
    Description:
    Volume Shadow Copy Service error: Unexpected error calling routine IEventSystem::Store.  hr = 0x80070005.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="VSS" />
        <EventID Qualifiers="0">8193</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-09-30T21:53:08.000Z" />
        <EventRecordID>43565</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Alex-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>IEventSystem::Store</Data>
        <Data>0x80070005</Data>
        <Data>
        </Data>
        <Binary>2D20436F64653A20455654455654434330303030303136372D2043616C6C3A20455654455654434330303030303130312D205049443A202030303030333933362D205449443A202030303030343538382D20434D443A2020726567737672333220202F69206576656E74636C732E646C6C202020202020202D20557365723A20416C65782D50435C416C6578202020202D205369643A2020532D312D352D32312D313134333132303037372D3830353836373532312D313139303230323432302D31303030202020</Binary>
      </EventData>
    </Event>

    Wednesday, September 30, 2009 10:16 PM

Answers

  • Your first step should be to run chkdsk /r on all the drives in that computer. Shadow copy errors are often caused by disk problems (usually minor) which chkdsk will find and correct.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by alex--k Thursday, October 1, 2009 1:42 AM
    Wednesday, September 30, 2009 10:48 PM
    Moderator
  • Please checkout this link. It describes a number of possible causes and fixes for this error. I expect either solution 3 or 5 will fix your problem. If you also have other backup software installed on the machine this may also cause the problem (solution 1 in the link). Best start with 5, then 3, then 1.

    Also please checkout this thread
    • Marked as answer by alex--k Thursday, October 1, 2009 1:42 AM
    Wednesday, September 30, 2009 10:53 PM
    Moderator

All replies

  • Your first step should be to run chkdsk /r on all the drives in that computer. Shadow copy errors are often caused by disk problems (usually minor) which chkdsk will find and correct.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by alex--k Thursday, October 1, 2009 1:42 AM
    Wednesday, September 30, 2009 10:48 PM
    Moderator
  • Thanks,
    I'm trying that now.
    Wednesday, September 30, 2009 10:52 PM
  • Please checkout this link. It describes a number of possible causes and fixes for this error. I expect either solution 3 or 5 will fix your problem. If you also have other backup software installed on the machine this may also cause the problem (solution 1 in the link). Best start with 5, then 3, then 1.

    Also please checkout this thread
    • Marked as answer by alex--k Thursday, October 1, 2009 1:42 AM
    Wednesday, September 30, 2009 10:53 PM
    Moderator
  • BINGO!

    Thanks, that took forever, but it worked!

    I'll be coming back here if I ever get another problem :)
    • Proposed as answer by NitroGlizz Monday, November 21, 2011 9:00 AM
    Thursday, October 1, 2009 1:42 AM
  • Yeah, solution 3 was the same as what that other guy said, and worked just the same.

    Thanks.
    Thursday, October 1, 2009 1:43 AM
  • I have been trying these steps for a bit now but get an error when i try to re install the vss dll at this step -  "regsvr32 /i swprv.dll"

    I am unsure what to do now? are there any other ways to fix this problem?
    • Proposed as answer by kishan kishan Friday, December 11, 2009 2:09 AM
    • Unproposed as answer by brubberModerator Friday, December 11, 2009 6:02 AM
    Sunday, December 6, 2009 10:00 PM
  • If some of the required files are missing or corrupt you can COPY them from C:\WINDOWS\system32\dllcache (To C:\Windows\system32 folder). 

    You can also try to run sfc /scannow from a command prompt (you may need original installation media)
    Friday, December 11, 2009 6:02 AM
    Moderator