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Win 7 Pro activation issue RRS feed

  • Question

  • Reinstalled Win 7 Pro 32-bit from scratch on laptop for my wife, getting this message 0x8007007b

    Oddly, it NEVER asked me to input my key during installation...

    Diagnostic report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
    Windows Product ID: 00371-868-0000007-85896
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {1FA32A48-D782-4BA0-BC52-E6A40B4E174D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1FA32A48-D782-4BA0-BC52-E6A40B4E174D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85896</PID><PIDType>1</PIDType><SID>S-1-5-21-4133656722-2503349423-3694376245</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>8932CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7OETA9WW (2.09 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20071227000000.000000+000</Date></BIOS><HWID>BE363107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7O   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-868-000000-03-1033-7601.0000-3122014
    Installation ID: 020106113214238681663044479240899525612831768535491334
    Partial Product Key: GPDD4
    License Status: Initial grace period
    Time remaining: 42480 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 11/9/2014 7:55:25 AM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABQABAAIAAAABAAAAAwABAAEAJJToNMPxAC0any4IRoMGDM6OEm32cBpnG5kYnRZQKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-7O  
      FACP   LENOVO  TP-7O  
      HPET   LENOVO  TP-7O  
      BOOT   LENOVO  TP-7O  
      MCFG   LENOVO  TP-7O  
      SSDT   LENOVO  TP-7O  
      ECDT   LENOVO  TP-7O  
      TCPA   LENOVO  TP-7O  
      SLIC   LENOVO  TP-7O  
      SSDT   LENOVO  TP-7O  
      SSDT   LENOVO  TP-7O  
      SSDT   LENOVO  TP-7O  
      SSDT   LENOVO  TP-7O  

    Sunday, November 9, 2014 2:17 PM

Answers

  • 1) This machine appears to be licensed only for Windows Vista - not Win7

    2) As Carey says, you appear to have used Volume License media to install the OS - and the KMS Key currently in use requires a dedicated KMS server for activation, as it cannot activate at Microsoft's servers..

    Unless you have either an Upgrade license, or a Full licnese for Windows 7 Pro, your install must be classed as counterfeit.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, November 14, 2014 10:56 AM
    Moderator

All replies

  • The installed copy of Windows 7 Professional is a Volume License version meant only for business enterprises.  How did you acquire this license?

    Carey Frisch

    Sunday, November 9, 2014 8:31 PM
    Moderator
  • 1) This machine appears to be licensed only for Windows Vista - not Win7

    2) As Carey says, you appear to have used Volume License media to install the OS - and the KMS Key currently in use requires a dedicated KMS server for activation, as it cannot activate at Microsoft's servers..

    Unless you have either an Upgrade license, or a Full licnese for Windows 7 Pro, your install must be classed as counterfeit.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, November 14, 2014 10:56 AM
    Moderator