Windows 7 Home Premium not genuine?

All replies

• 

  

  0

  Sign in to vote

   

  Please run a full CHKDSK and SFC scan....

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

   At the Command prompt, type

   CHKDSK C: /R

   and hit the Enter key.

   

   You will be told that the drive is locked,

   and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

   The chkdsk will take a few hours depending on the size  of the drive, so be patient!

   After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

   

   SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   At the Command prompt, type

   SFC /SCANNOW

   and hit the Enter key

   

   Wait for the scan to finish - make a note of any error messages - and then reboot.

   Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

   

  Post a new MGADiag report with details of any error messages encountered.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, September 8, 2012 4:42 PM

  Moderator
• 

  

  0

  Sign in to vote

  I did everything and the scan said there was nothing wrong. I ran the diagnostics once more so here it is:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
  Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
  Windows Product ID: 00359-OEM-8992687-00016
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DA67BD0D-6D82-496C-8282-D1DD11D2B100}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120503-2030
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{DA67BD0D-6D82-496C-8282-D1DD11D2B100}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2529044549-374677953-3646203961</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEA36FM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R1090Y8</Version><SMBIOSVersion major="2" minor="6"/><Date>20100720000000.000000+000</Date></BIOS><HWID>ACAF3907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
  Error: 0xC004F012 
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 7:30:2012 00:46
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAwABAAEAAAABAAAABQABAAEA6GHqR24kUsce7vpFBOZGKlhLltSAkoxp/1b44lxd
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC Sony VAIO
    FACP Sony VAIO
    HPET Sony VAIO
    MCFG Sony VAIO
    SLIC Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
  
  

  Sunday, September 9, 2012 5:22 AM
• 

  

  0

  Sign in to vote

  The 0xc004F012 error in that position usually indicates that there's a combination of errors.

  Let's start by rebuilding the Licensing Store....

  Recreate the Licensing Store

  • Go to Start > All Programs > Accessories
  • Right-Click      on Command Prompt and select Run as      Administrator - accept the UAC prompt

  •  Run the following commands in the Command      Prompt window, using the Enter key at the end of each

   

  net stop sppsvc

  (wait until the service has stopped before entering the following lines)

   

  CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
  
  REN tokens.dat tokens.bar
  net start sppsvc
  slui.exe
  

  
  

  • After a      couple of seconds Windows Activation dialog will appear.
  • You may be      asked to re-activate and/or re-enter your product key or Activation may      occur automatically.
  • If you are      asked for your Key, use the one on the COA sticker on the machine's case

  Reboot and Post back with a new MGADiag report

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  

  • Edited by Noel D PatonModerator Sunday, September 9, 2012 5:37 AM code box
  • Proposed as answer by Noel D PatonModerator Sunday, September 16, 2012 10:27 AM
  • Marked as answer by Noel D PatonModerator Sunday, September 23, 2012 11:02 AM

  Sunday, September 9, 2012 5:36 AM

  Moderator