I have been having this issue for quite some time now, and I was hoping that someone out there knows what I can do...okay...so I got a Lexmark X7600 series All-In-One printer (copy/print/fax/scan, etc). I tried to install it and a got error messages like there was no tomorrow saying:
1) The Printer Communication System has encountered a problem and needs to close 2) The Spooler SubSystem App has encountered a problem and needs to close 3) instgui.exe has encountered a problem and needs to close
These three were the only ones popping up.
So, I call Lexmark...they can't figure it out...I call Dell they can't figure it out... I use both companies websites to troubleshoot the problem, but nothing is working.
I actually ended up restoring my computer to factory settings due to some other issues, so I tried to reinstall the printer today and the same problem occurs. Now the "Printer Communication System..." error message is continual and won't stop popping up (like every 2-3 minutes).
Does anyone have a solution to this? Do I need to reinstall something else, is it Microsoft, Dell, or Lexmark causing the issue. I wouldn't think that Dell/Microsoft would make it impossible to install a non-dell printer...but this installation process works perfectly fine on a MAC/Apple laptop.
Please respond with any information you may have.
Thanks, Alison.
Changed typeJimR1ModeratorTuesday, August 18, 2009 1:22 AM
Moved byJimR1ModeratorTuesday, August 18, 2009 1:24 AMOff topic. (From:Microsoft Security Essentials: Getting Started and Upgrading)