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Files are not syncing RRS feed

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    Have reviewed previous questions - cannot see whether has been resolved.

    When I check syncing only seem to have a bunch of WLX files - described as placeholders.  Since this was being reported in 2008 - has there been a full resolution which I have missed.  Complete pain.

    Rgds

    Barry
    Tuesday, July 7, 2009 3:57 PM

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    Okay, gotcha.
    Please submit a bug report with logs for this. I think it will be of interest to the Live Mesh team.
    This post explains how:
     

    How to Submit Bugs and Live Mesh Logs

    I think it would be worthwhile to submit logs from the machine having the duplicates and one of your other devices.
    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, July 9, 2009 9:34 PM
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    There could be a server issue at the moment based on a few additional reports of what you are experiencing. Is this a new setup of Live Mesh or an existing one that stopped synchronizing within the last few days?
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, July 7, 2009 4:35 PM
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    I just plugged back in a computer that was syncing (not to the desktop, just between pc's) and it is only getting wlx files now.

    EDIT: Also, I'm seeing a lot of conflicts - hundreds. Zero sized floder, then I remove them, and files that are 'orphaned' except they still exist in their real folders.
    Wednesday, July 8, 2009 6:04 PM
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    I just plugged back in a computer that was syncing (not to the desktop, just between pc's) and it is only getting wlx files now.

    EDIT: Also, I'm seeing a lot of conflicts - hundreds. Zero sized floder, then I remove them, and files that are 'orphaned' except they still exist in their real folders.

    Are you still seeing this? I suspect a temporary server glitch.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, July 9, 2009 12:11 PM
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    The sync is working now, but I still have tons of zero-sized duplicate folders.
    Thursday, July 9, 2009 5:02 PM
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    Could you clarify what you mean by tons of zero size fodlers? How many, and where located? How do they relate to the source device? How do they appear on the Live Desktop? And, I think you have some image code in your forum sig - it doesn't display, so I have removed it from both of your posts. -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, July 9, 2009 5:23 PM
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    So, I keep my music collection synced over three computers using the mesh.  The directory structure of all of it is drive:\music\artist\album\. The proper folder structure shows on all three devices. However, computer 'C' was offline for a couple of weeks. Now I have it back up, I am getting a message for every single artist and album folder that the root folder is missing, do I wish to restore from computer 'C.' This folder each time has a size of zero bytes. I have been selecting to delete them, and I am not losing anything on these machines. Since there are a lot of folders, this is a tedious process. I hope this information helps.
    Thursday, July 9, 2009 6:00 PM
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    Thanks for the clarification of the structure. So, the "missing" folders that are being presented exist on the PC that was off-line and is offered to the other PCs or are they folders that are not empty on the other PCs, and do not exist on the PC that was off line? I'm not clear on where the folders are coming from.
    So, scenario 1:
    While the PC was off line you deleted folders and files from the other PCs in your Mesh and now those changes are coming through on the reconnect PC, but as conflicts with the result being an empty folder on that PC
    Scenario 2:
    or the conflicts are resulting in new empty folders on the PCs that they were originally removed from while the other PC was offline
    Secnario 3:
    Some other reason.
    Sorry for being dense...
    No matter what the scenario, the issues surrounding conflict resolution are annoying in that the actions need to be taken one at a time and the dialog is less than friendly with display issues for file names at times.

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, July 9, 2009 6:08 PM
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    No folder were deleted while it was offline. The mesh, near as I can tell, is creating empty duplicate folders and presenting these to me as conflicts.
    Thursday, July 9, 2009 6:32 PM
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    Are these empty folders duplicates of existing fodlers already on that PC?

    \Music\Artist\Album\  <== that's the folder structure, with files within \Album

    Are you seeing folders created like so:

    \Music\Album1
              \Album2
              \Album2

    Where Album1, 2, and 3 are duplicates of folders that actually live here:

    \Music\Artist\Album1
              \Artist\Album2
              \Artist\Album3

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, July 9, 2009 6:52 PM
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    Yes, they are duplicates. I'm getting both folders called Album1 and Artist, all claiming they were in a folder that was deleted.
    Thursday, July 9, 2009 7:29 PM
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    Okay, gotcha.
    Please submit a bug report with logs for this. I think it will be of interest to the Live Mesh team.
    This post explains how:
     

    How to Submit Bugs and Live Mesh Logs

    I think it would be worthwhile to submit logs from the machine having the duplicates and one of your other devices.
    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, July 9, 2009 9:34 PM
    Moderator
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    I've marked my post to submit a bug report as the answer for this issue for now. If we get more information, that can be changed.
    Barry, if you are also still having sync issues, please go ahead and file a bug report, too.
    Thanks.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Friday, July 10, 2009 12:14 PM
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    I have also the 'same' problem that Mesh has created duplicated empty folder structure of my entire Mesh. This happened the next day after I added a new computer to the Mesh. On the new computer Mesh also 'published' the initial 'transparent shortcuts' to set the initial folder synchronization.

    The empty duplicate folder structure only exits in my Online Mesh.

    So my Online Mesh Looks like this:

    - Folder 1
         - Sub Folder 1.1
              - File 1
              - File 2
              - Sub Folder 1.1.1
                     - File 3
                     - File 4
         - Sub Folder 1.2
              - File 5
    - Folder 1
         - Sub Folder 1.1
              - Sub Folder 1.1.1
         - Sub Folder 1.2
    - Folder 2
         - Sub Folder 2.1
              - File 6
              - File 7
         - Sub Folder 2.2
              - File 8
         - Sub Folder 2.3
              - File 9
              - File 10
    - Folder 2
         - Sub Folder 2.1
         - Sub Folder 2.2
         - Sub Folder 2.3

    And that for hundreds of folders...

    The news section of Live Mesh notified me as follows:

    * User added XX folders in folder Folder Name HH:MM

    And that for every root folder in my Mesh.

    I hope there is at least an easy way to fix my Online Folder structure.

    Cheers, Alex.

    Thursday, July 16, 2009 8:10 AM
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    Alex, my advice to you is the same as my previous post in this thread - file a bug report with the logs from the affected machine and at least one other machine. Instructions are linked from the answer post.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, July 16, 2009 12:48 PM
    Moderator