Answered by:
Validation Failure

Question
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Looking for help here. My Validation has been used since this whole process started, but this past week it's stopped working. Any ideas and feedback are appreciated.
When I download the tools posted above, the last window of the installation says my copy is valid, but IE7 won't recognize that.
Diagnostic Report (1.5.0723.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-VHMFH-3DV27-4Y2KG
Windows Product Key Hash: lw6DiT+bmhRjtPuyydhlEGf3yqE=
Windows Product ID: 76488-OEM-2280423-32054
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.2.0.med
ID: 93ea3668-b313-4ef6-ae7a-5c0c4fd4dc41
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.560.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.560.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3175-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>93ea3668-b313-4ef6-ae7a-5c0c4fd4dc41</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-4Y2KG</PKey><PID>76488-OEM-2280423-32054</PID><PIDType>3</PIDType><SID>S-1-5-21-2976626934-370953322-3738558848</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>DB287A-ABA 864N</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>3.25 </Version><SMBIOSVersion major="2" minor="3"/><Date>20030923000000.000000+000</Date></BIOS><HWID>976D3BD701842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>Pavilion</model></SBID><OEM/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54186-640-0000025-17587</Pid><PidType>14</PidType></Product><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>BABFAAD4C4D61B0</Val><Hash>SEishkJimZrBR/u8NT774CIf0yg=</Hash><Pid>54197-640-0698487-16706</Pid><PidType>14</PidType></Product><Product GUID="{91510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>BBF37C2733AB132</Val><Hash>bFZbxq9xQmbnThoTOafoEoxnQM8=</Hash><Pid>72085-153-2137393-55440</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults>Sunday, December 31, 2006 4:32 PM
Answers
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jhankins:
It looks like your IE security settings is preventing ActiveX controls from loading properly at all. Are you able to download ANY other ActiveX controls (such as Adobe Reader, etc)?
Have you tried these steps? http://www.microsoft.com/genuine/diag/instructions.aspx?displayLang=en&s=ax
-phil
Saturday, January 6, 2007 1:19 AM
All replies
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Please go to www.microsoft.com/genuine and click Validate Windows - that should resync the WGA Validation files.
Also, your copy of Microsoft Office XP Professional with FrontPage is non-genuine (Office Status: 114 Blocked VLK 2). You'll need to uninstall it, then visit a nearby store that sells computer software and purchase a genuine version of Microsoft Office.
Sunday, December 31, 2006 11:15 PMModerator -
When I click on the link provided, I get this message:
Your current browser cannot run the ActiveX control required by the genuine Windows validation process.
When I try the alternate method, I get this message:
Validation Not Completed: ActiveX Error
Monday, January 1, 2007 2:29 PM -
jhankins wrote: When I click on the link provided, I get this message:
Your current browser cannot run the ActiveX control required by the genuine Windows validation process.
When I try the alternate method, I get this message:
Validation Not Completed: ActiveX Error
The Windows Genuine Advantage (WGA) validation check process does not complete when you try to validate your copy of Windows XP: http://support.microsoft.com/kb/905226/en-us
Monday, January 1, 2007 9:27 PMModerator -
Thanks for your help on this -- I tried everything in that troubleshooting guide you referred me to and still encouter failures when validating. Windows update even installed a new validation tool with no effect either.Tuesday, January 2, 2007 8:21 PM
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What happens when you go to www.microsoft.com/genuine/diag?
Also, your copy of Office 2003 is non-genuine and is a volume license that belongs to a larger corporation based in the US - its not meant for retail use. I suggest going to www.microsoft.com/genuine and clicking Validate Office to receive next steps. However, your copy of Office Visio 2003 is good to boot!
-phil
Wednesday, January 3, 2007 2:56 AM -
Thanks again for the questions and support. The diagnostic tool passes on all, except the ActiveX controls loading -- where it stalls at checking and doesn't change.
Microsoft Genuine Advantage Diagnostic Results
Passed Active scripting allowedPassed Display images enabledPassed Computer time and date correctPassed ActiveX enabledChecking Microsoft ActiveX controls loadingFriday, January 5, 2007 10:36 PM -
jhankins:
It looks like your IE security settings is preventing ActiveX controls from loading properly at all. Are you able to download ANY other ActiveX controls (such as Adobe Reader, etc)?
Have you tried these steps? http://www.microsoft.com/genuine/diag/instructions.aspx?displayLang=en&s=ax
-phil
Saturday, January 6, 2007 1:19 AM -
Hi again, phil.
I double checked my security settings via the link you posted and the same results stuck with "checking " have occurred again.
Saturday, January 6, 2007 3:02 AM