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Why i'm not able to download Certificate of Course complition on Microsoft Virtual Academy ?

Question
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I had just completed one of the IT Pro Track Course on Microsoft Virtual Academy. But, I'm not able to download the Certificate from the site. There exists a download link but whenever I click on that link then it downloads the certificate of my first learning plan course of MVA.Please, help me to resolve this problem , as urgently i need to download my current certificatesMonday, September 1, 2014 7:33 AM
Answers
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You will need to contact MVA support via mvahelpw@microsoft.com
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer
Jeff Wharton
MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCSA, MCITP, MCDBA
Blog: Mr. Wharty's Ramblings
Twitter: @Mr_Wharty
MC ID: Microsoft Transcript- Proposed as answer by Danny van DamMVP, Editor Friday, September 5, 2014 8:12 AM
- Marked as answer by Danny van DamMVP, Editor Monday, September 8, 2014 9:20 AM
Thursday, September 4, 2014 12:51 AM
All replies
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Hi
are you saying it is not downloading the second part? sorry im not understanding the question.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Monday, September 1, 2014 6:05 PM -
my problem is that on Microsoft Virtual Academy in the my Dashboard -> Course completed , there exists the list of course which i had completed on MVA along with the Certificate download link of the course completion. And whenever i click the download link for present course completion Certificate it won't download this present certificate but instead downloads the my first course completion certificate.
"I want to download the my all latest Certificates of completed course"
Wednesday, September 3, 2014 4:20 AM -
You will need to contact MVA support via mvahelpw@microsoft.com
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer
Jeff Wharton
MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCSA, MCITP, MCDBA
Blog: Mr. Wharty's Ramblings
Twitter: @Mr_Wharty
MC ID: Microsoft Transcript- Proposed as answer by Danny van DamMVP, Editor Friday, September 5, 2014 8:12 AM
- Marked as answer by Danny van DamMVP, Editor Monday, September 8, 2014 9:20 AM
Thursday, September 4, 2014 12:51 AM