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New hardware wizard keeps appearing RRS feed

  • Question

  • I have had a problem for a while with the new hardware wizard popping up and insisting that there is new hardware on my computer, even though there is not. I have located the device which appears to be my modem. It is coming up:

    creative modem blaster di5733-1

    I have looked at my modem, and it is actually called Speedtouch 536.

    Should I install the recommended drivers for this creative modem blaster thing, or just disable the problem in device manager? I'm afraid it will stuff up my internet connection.


    Saturday, July 12, 2008 3:59 AM

All replies

  • (I'm guessing that this is a Windows XP or Vista question, rather than a Windows Home Server question (what these forums are for), but...)
    The Speedtouch modem is an external (USB-connected) DSL modem.
    The modem that keeps coming up is an internal (PCI) modem card.
    Your options are:
    1- install the drivers; or
    2- remove the modem.  (remember to shut down the PC, and pull the power cord, first.) 
    Your choice.  Neither option will stuff up your internet connection.

    HTH,

    Saturday, July 12, 2008 4:09 AM