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    Sometimes when I press Quote or Reply (forum in social.microsoft.com), the text insertion cursor (vertical line) does not appear. Pressing letters at that time does not insert text. I click into where I want the cursor,  but the cursor does not appear.

    I have found that If I zoom with Ctrl+'+' or  Ctrl+'-' a few times, I can get that cursor back, and I can proceed with my reply.

    Using IE9.

    I don't have a sequence to make the problem appear. I am posting to identify a problem as best as I can, to allow others who have seen this behavior to concur, to point out the best workaround that I have found so far, and to solicit a better fix from anybody who has found one.



    Tuesday, July 26, 2011 3:02 PM
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    We are not able to reproduce this problem but thanks for the report. Maybe it will help some others or someone may reply that has seen this. We did have a bug that was fixed a couple of months ago around quote and the cursor not showing up, but this was fixed a while back.
    Community Forums Program Manager
    Tuesday, July 26, 2011 11:57 PM
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    Answerer
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    Sometimes when I press Quote or Reply (forum in social.microsoft.com), the text insertion cursor (vertical line) does not appear. Pressing letters at that time does not insert text. I click into where I want the cursor,  but the cursor does not appear.

    What happens if you press Ctrl-a  (e.g. to try to understand where keyboard focus is at that time)?  Also, have you tried just waiting in case the scripts are slow and typeahead might not yet be active?

    As a workaround I would try using the HTML button.   Doing that could give you some clues about what is wrong.   For example, sometimes there is no input area below the quoted text.   When this happens with Google Chrome using the HTML button and inserting a br tag at the bottom is the only way that I have found to continue without just editing the quote.   With IE in the same circumstance I have to fiddle with Ctrl-z and Ctrl-End (more on the Answers forums than here because there is no HTML button there.  <w>)

    Toggling Developer Tools on and off would also have the effect of stopping and starting the insertion pointer.   At the same time you could also use its Find tool, Ctrl-b and click in the input area to see if there is anything odd about the HTML from that direction when your symptom occurs.

     

    HTH

    Robert Aldwinckle
    ---

    Wednesday, July 27, 2011 12:47 AM
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All replies

  • Question
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    We are not able to reproduce this problem but thanks for the report. Maybe it will help some others or someone may reply that has seen this. We did have a bug that was fixed a couple of months ago around quote and the cursor not showing up, but this was fixed a while back.
    Community Forums Program Manager
    Tuesday, July 26, 2011 11:57 PM
    |
    Answerer
  • Question
    Sign in to vote
    1
    Sign in to vote

    Sometimes when I press Quote or Reply (forum in social.microsoft.com), the text insertion cursor (vertical line) does not appear. Pressing letters at that time does not insert text. I click into where I want the cursor,  but the cursor does not appear.

    What happens if you press Ctrl-a  (e.g. to try to understand where keyboard focus is at that time)?  Also, have you tried just waiting in case the scripts are slow and typeahead might not yet be active?

    As a workaround I would try using the HTML button.   Doing that could give you some clues about what is wrong.   For example, sometimes there is no input area below the quoted text.   When this happens with Google Chrome using the HTML button and inserting a br tag at the bottom is the only way that I have found to continue without just editing the quote.   With IE in the same circumstance I have to fiddle with Ctrl-z and Ctrl-End (more on the Answers forums than here because there is no HTML button there.  <w>)

    Toggling Developer Tools on and off would also have the effect of stopping and starting the insertion pointer.   At the same time you could also use its Find tool, Ctrl-b and click in the input area to see if there is anything odd about the HTML from that direction when your symptom occurs.

     

    HTH

    Robert Aldwinckle
    ---

    Wednesday, July 27, 2011 12:47 AM
    |