locked
Error 0xc004f012 - Aero and other features not working RRS feed

  • Question

  •  

    Hey

     

    Recently like out of nowhere my all shiny Windows Ultimate 64-bit OEM started to missbehave. As I start up my computer it says something like "This Windows product might not be genuine, certain features cannot be used" and then disables Aero and autoUpdates among maybe third detail also (ReadyBoost?).

     

    When I check from system panel (or what is it in English) it says that my product is activated properly and also "Windows Genuine Advantage" that can be run from webpage says everything is ok and running it doesn't fix the problem.

     

    However downloading and running this small MGADiag program says everything is not okay. Here is what it produces:

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Cached / Grace status: 0x0 / 0x0
    Windows Product Key: *****-*****-PDVK8-YG3PH-KYFRB
    Windows Product Key Hash: BvZOhf1/20RrXuDW2GUX+HFe1kM=
    Windows Product ID: 89587-OEM-7300585-47436
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {0C5FEDFB-58A2-44C1-9A58-4CF9C3154174}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Registered, 1.7.59.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C5FEDFB-58A2-44C1-9A58-4CF9C3154174}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KYFRB</PKey><PID>89587-OEM-7300585-47436</PID><PIDType>3</PIDType><SID>S-1-5-21-2354742444-2159262917-2344916126</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5K Premium</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0204   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070626000000.000000+000</Date></BIOS><HWID>E7313507018400FA</HWID><UserLCID>040B</UserLCID><SystemLCID>040B</SystemLCID><TimeZone>Suomen normaaliaika(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{9111040B-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>2F1BD5EB8D9DD6</Val><Hash>x853tq83dPvLs/2C/b8bk3OF7vY=</Hash><Pid>73077-747-3617713-57361</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    I would like to get my brand new computer rolling again with it's full potential. This is even more frustrating as I have an ankward feeling that the problems began after auto-updater had installed some new updates although I can't be sure of this.

     

    So what can I do to get my machine working again?

     

    Thanks in advance!

     

      Antti

    Tuesday, October 2, 2007 3:13 PM

Answers

  • Hi ChadeFin,

     

      Please follow the below steps and inform me if the issue was resolved:

     

    1) Click the Start button

    2) Type cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    Thank you,
    Darin Smith
    WGA Forum Manager

     

     

     

     

     

    Friday, October 5, 2007 12:40 AM

All replies

  • Hi ChadeFin,

     

      Please follow the below steps and inform me if the issue was resolved:

     

    1) Click the Start button

    2) Type cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    Thank you,
    Darin Smith
    WGA Forum Manager

     

     

     

     

     

    Friday, October 5, 2007 12:40 AM
  • Hi Darin, Since I have the same problem, I did as instructed and this is my WGDiag report: ======================================= Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: N/A, hr=0x80070241 Windows Product Key Hash: N/A, hr=0x80070241 Windows Product ID: 55041-033-4952627-86275 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7600.2.00010100.0.0.048 ID: {E05EDFCC-18DD-43D1-9705-FDA4A396F22C}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000000 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{E05EDFCC-18DD-43D1-9705-FDA4A396F22C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-033-4952627-86275</PID><PIDType>6</PIDType><SID>S-1-5-21-2703415396-1471927857-2159959257</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D865GBF_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BF86510A.86A.0075.P24.0503071605</Version><SMBIOSVersion major="2" minor="3"/><Date>20050307000000.000000+000</Date></BIOS><HWID>16BB3607018400F2</HWID><UserLCID>100A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora est·ndar de CentroamÈrica(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> En un equipo que ejecute una ediciÛn de Microsoft Windows distinta de Core Edition, ejecute 'slui.exe 0x2a 0xC004F012' para mostrar el texto de error. Error: 0xC004F012 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJSO7ZZn4sf05zJTZDT07RYlaNNWRMiA OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC INTEL D865GBF FACP INTEL D865GBF ASF! LEGEND I865PASF TCPA INTEL TBLOEMID WDDT INTEL OEMWDDT ======================================= After issuing the command you posted, I get a message with instructions to execute this command on a Windows machine with a different version than Core Edition: slui.exe 0x2a 0xBBA I can tell from what I see that the c:\Windows\system32\licencing directory is missing. All this mess comes after the harddrive developed some bad sectors. Everything else is working just fine. Could you bee kind enough to help me here. Thanks in advance. Joel.
    Friday, April 8, 2011 5:21 PM
  • "joeleag" wrote in message news:b415d4de-7a2c-43f9-94f9-274bb73e0356...
    Hi Darin, Since I have the same problem, I did as instructed and this is my WGDiag report: ======================================= Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: N/A, hr=0x80070241 Windows Product Key Hash: N/A, hr=0x80070241 Windows Product ID: 55041-033-4952627-86275 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7600.2.00010100.0.0.048 
     After issuing the command you posted, I get a message with instructions to execute this command on a Windows machine with a different version than Core Edition: slui.exe 0x2a 0xBBA I can tell from what I see that the c:\Windows\system32\licencing directory is missing. All this mess comes after the harddrive developed some bad sectors. Everything else is working just fine. Could you bee kind enough to help me here. Thanks in advance. Joel.

    You are posting to an old thread - and in the wrong forum.
    Please repost your report to the correct Windows 7 Genuine forum here - in your OWN NEW thread.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 8, 2011 7:25 PM
    Moderator