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    A customer is having intermittent issues syncing his smartphone calendar and his assistants Outlook calendar. 

    Wish I had more information. Is there something I should be asking the customer or checking in Office 365?

    • Moved by Just Karl Wednesday, October 19, 2016 4:22 AM Looking for the proper forum
    Tuesday, October 18, 2016 11:21 PM

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    Follow these instructions to setup and collect ActiveSync logs for the mailbox. This will help you with identifying the issue.

    WortzJ | RHCT - RHEL5 | MCSE - 2K3 | MCTS - Exchange 2007 | MCTS - Vista - Configuration | MCDST https://nextgennerdblog.wordpress.com/

    Wednesday, October 19, 2016 1:38 AM
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    Hello,

    The TechNet Wiki Discussion Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.

    Please note that this forum exists to discuss TechNet Wiki as a technology/application.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
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    Wednesday, October 19, 2016 4:21 AM
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    Hello,

    I'd ask in the Microsoft Online: Exchange Online forum.

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Wednesday, October 19, 2016 4:22 AM
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    Or also try in the Office 365 forums here.

    https://answers.microsoft.com/en-us/msoffice

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Mike Laughlin Wednesday, October 19, 2016 1:49 PM
    • Marked as answer by Dave PatrickMVP Saturday, October 29, 2016 2:16 AM
    Wednesday, October 19, 2016 12:12 PM