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Calendar sync issues

    Question

  • A customer is having intermittent issues syncing his smartphone calendar and his assistants Outlook calendar. 

    Wish I had more information. Is there something I should be asking the customer or checking in Office 365?

    • Moved by Just KarlModerator Wednesday, October 19, 2016 4:22 AM Looking for the proper forum
    Tuesday, October 18, 2016 11:21 PM

Answers

All replies

  • Follow these instructions to setup and collect ActiveSync logs for the mailbox. This will help you with identifying the issue.

    WortzJ | RHCT - RHEL5 | MCSE - 2K3 | MCTS - Exchange 2007 | MCTS - Vista - Configuration | MCDST https://nextgennerdblog.wordpress.com/

    Wednesday, October 19, 2016 1:38 AM
  • Hello,

    The TechNet Wiki Discussion Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.

    Please note that this forum exists to discuss TechNet Wiki as a technology/application.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
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    Wednesday, October 19, 2016 4:21 AM
    Moderator
  • Hello,

    I'd ask in the Microsoft Online: Exchange Online forum.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Wednesday, October 19, 2016 4:22 AM
    Moderator
  • Or also try in the Office 365 forums here.

    https://answers.microsoft.com/en-us/msoffice

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, October 19, 2016 12:12 PM
    Moderator