New hardware & OS recovery disks RRS feed

  • Question

  • Dear Microsoft,


    I recently purchased a Fujitsu Siemens Scaleo Pi 2534 computer. Their user manual states that I should make System Recovery disks if the system was not supplied with these disks. It further states that I would otherwise need to create these disks using the "Fujitsu Siemens Computers Recovery" application. Naturally this application was not installed, and after contacting the shop where the computer was purchased they stated that I should use the Vista Backup and Restore center to make this backup.


    I have now attempted to do so, however Vista Home Premium does not allow a full computer backup. The rep also had the cheek to tell me that I could purchase these disks at additional cost.


    Surely, since the system has a "Genuine Windows Vista" operating system pre-installed I am entitled to OS recovery disks????





    Monday, April 21, 2008 7:48 PM


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