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build 6002 this copy is not genuine on desktop, but validation says it is

    Question

  • i have the not genuine msg on desktop...but

    windows validation says i am valid. how do i make this message go away? also screen goes black after 60 mins

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {AE6E0C72-9D12-4E69-8C3C-7D161ACC2249}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE6E0C72-9D12-4E69-8C3C-7D161ACC2249}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4034800121-2879593020-2448170410</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>FJ379AA-ABA SR5518F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20080611000000.000000+000</Date></BIOS><HWID>9E313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17195</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>26AF5FFE6BFF1C</Val><Hash>5/46hThIVlBb/0cQoag0IRXOYEU=</Hash><Pid>81602-910-7141582-68799</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6001.0000-2542008
    Installation ID: 013593408374838541573756079174997006783272929916390514
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: QAAAAAIAAgABAAMAAgADAAAABAABAAEA6GGE+WY1MUnAEqp2DiM6sCxRznCxQvL0Vr4eT1yUyhZ0DKxW7LQqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

    Monday, May 21, 2012 2:55 AM

Answers

  • "re4701" wrote in message news:9a61a8b2-eaf5-4891-b3bc-718ea5c48820...

    i have the not genuine msg on desktop...but

    windows validation says i am valid. how do i make this message go away? also screen goes black after 60 mins

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2

     

    File Scan Data-->
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>FJ379AA-ABA SR5518F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20080611000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Licensed

     

     
     
    Your problem is caused by the above highlighted file mismatch.
    This can be caused by the installation of improper software for the Windows Themes - have you installed any such? If so, please uninstall it and run another MGADiag report.
     
    Otherwise, please start with the standard system checks.
    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
     
     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!
     
    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC
     
    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
     
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC /SCANNOW
     
    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post an MGADiag report with details of any error messages encountered.     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 21, 2012 8:39 AM
    Moderator

All replies

  • "re4701" wrote in message news:9a61a8b2-eaf5-4891-b3bc-718ea5c48820...

    i have the not genuine msg on desktop...but

    windows validation says i am valid. how do i make this message go away? also screen goes black after 60 mins

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2

     

    File Scan Data-->
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>FJ379AA-ABA SR5518F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20080611000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Licensed

     

     
     
    Your problem is caused by the above highlighted file mismatch.
    This can be caused by the installation of improper software for the Windows Themes - have you installed any such? If so, please uninstall it and run another MGADiag report.
     
    Otherwise, please start with the standard system checks.
    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
     
     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!
     
    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC
     
    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
     
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC /SCANNOW
     
    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post an MGADiag report with details of any error messages encountered.     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 21, 2012 8:39 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Friday, May 25, 2012 8:45 PM