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Onecare Renewal RRS feed

  • Question

  • I have been getting monthly emails about renewing One care on the 1st anniversry in June.
    I checked things out on receiving the email in April and the web advice from MS was that I would NOT need to renew as free support was being given till 2010 when Onecare was being replaced. Now I have another email reminder for May and it eems that I am being asked to pay for renewal !!!
    Totally confused here, can anyone advise. Also to compound the issue I'm UK based and the pc is in a property in the US. Does renewal / updating happen automatically ?
    Wednesday, May 27, 2009 6:02 PM

Answers

  • If you have a credit card on file, your renewal is automatic. At this point, though, I believe that you will be getting a free 6 month extension if your expiration is June 1st. Sign in at https://billing.microsoft.com and click renew on the OneCare subscription to confirm the 6 month extension.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Sunday, May 31, 2009 3:01 AM
    Moderator