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OneCare Installation errors

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I am a new user and finishing the installation of Onecare. Upon completetion of the software, I get a urgent msg to go to the Help Center becuase Onecare has encountered a problem and may not be supportin this pc. Any help on the issue?

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Thursday, January 3, 2008 2:28 AM

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See if this post helps - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

If not, please contact support:

How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

-steve

Thursday, January 3, 2008 2:35 AM

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See if this post helps - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

If not, please contact support:

How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

-steve

Thursday, January 3, 2008 2:35 AM

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When I try to download the free trial of LiveOne, I get a message that says "entry point not found". How do I fix this?

Thursday, January 3, 2008 9:54 PM
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bobow wrote:

When I try to download the free trial of LiveOne, I get a message that says "entry point not found". How do I fix this?

This sounds like you may be trying to install on an unsupported operating system. OneCare can only be installed on XP SP2 or Vista. What is you operating system on the PC?

-steve

Friday, January 4, 2008 5:03 PM

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